その「本当」は「本当」ですか？
前職では社員研修をいろいろとやっていた側の人でして。新卒の営業向け研修で、「相手の一番好きな食べ物をあてる」というものがけっこう人気でした。やり方としては、1対1（回答者、質問者）質問者は直接的な質問はNG 例「好きな食べ物はなに？」質問者は具体例を列挙するのはNG 例「チョコレート？焼肉？」回答者は途中で答えを変えるのはNG回答者は質問者に忖度しない回答者は質問者の質問に対して嘘を答えないこの研修の意図はいくつかあったのですが、その中のひとつとしては、質問者が自分が聞きたいことを回答者から聞き出すことの難しさを知ること、でした。相手に気持ちよく話してもらうって、けっこう難しいんですよね。あたるあたらないよりも、自分がいかに会話を工夫して聞きたいことを聞き出すか、という点は勉強になったんじゃないかなと思います。でもですね、実はこの研修で一番気づいてほしいと思ったことは、自分が回答者のときに回答を思い浮かべたとき、（この場合は一番好きな食べ物ですが）あなたは本当に「一番」好きな食べ物を回答として準備したかということです。例えば私が世界で一番好きな食べ物が母親が作ってくれたハンバーグだったとして。それを回答として用意したか、ということ。研修だし、そこそこ好きなカレーと言っていこう。仲のいい友人間だったら言ってもいいけど。でも母親に直接言うのも恥ずかしくていやだなこんなことを思い浮かべて、その場にふさわしい答えを答える人が多いんじゃないでしょうか。それもこれも全部加味して、相手の「本当」を聞き出すことができるかどうか、が営業としての肝なのだと思います。私のブログをお読みになっているということは、ほとんどが占い業界かスピ業界の方でしょうから、みなさん個人営業（B to C）のようなものですよね。なのでリピーターをがっつりつかんでいる方は、相手の「本当」をつかむのがうまい方なんだろうなと思います。その辺があまりうまくいっていない方は、一度自分が回答者になって、「本当」を話すには何が必要か、じっくりと考えてみてもいいかもしれませんね。以下、英訳（Deepl翻訳）At my previous job, I was the one who did a lot of employee training.One of the most popular training programs for new sales graduates was "Guess the person's most favorite food.The method was to guess the person's most favorite food.The method was as follows,One-on-one (respondent, questioner)The questioner should not ask direct questions, e.g., "What is your favorite food?The questioner is not allowed to list specific examples e.g., "Chocolate? Yakiniku?Respondents should not change their answers in the middle of a question.Respondents should not make assumptions about the questioner.Respondents do not lie in response to the questioner's questionThere were several intentions for this training,One of them was to help the questioner know how difficult it is to get out of the respondent what he or she wants to hear.One of them was to understand how difficult it is for a questioner to get out of a respondent what he or she wants to hear.It is quite difficult to get the other person to talk comfortably, isn't it?The point is not whether or not you get the right answer, but how you can devise your own conversation to get what you want to hear.I think I learned how to make the best use of conversation to get what I want to hear out of the respondents.I think I learned a lot from this training.But actually, the most important thing I wanted the participants to realize during this training was that when you are the respondent, you should not be afraid to think about what you want to say,When I was the respondent and I thought of an answer, I thought of my favorite food,(In this case, it's the food you like the most.)I think the most important thing to realize is that when you are the respondent and you think of your answer, did you really prepare your "most" favorite food as your answer?For example, let's say that my favorite food in the world is a hamburger steak that my mother made for me.I would like to ask you if you have prepared the answer for the food that you like the most.Did you prepare that as your answer?It's a training program, so let's say it's curry, which I like there.If it was between close friends, it would be okay to say that.But I wouldn't want to be embarrassed to tell my mother directly.I think there are many people who think of this kind of thing and answer in a way that is appropriate for the occasion.I think there are a lot of people who would answer in a way that is appropriate for the situation.I think the key to sales is to take all of this into consideration and find out the "truth" from the other person,I think the key to sales is to take all of this into consideration and find out the "truth" from the person you are talking to.If you are reading my blog, you are most probably in the fortune-telling or spiritual industry,I think it is important to be able to get the "truth" out of them,So, it is like a personal sales business (B to C) for everyone.Therefore, those who have a strong repeat client base are probably good at grasping the "truth" of their clients.I think that those who are successful in gaining repeat customers are the ones who are good at grasping the "truth" of the other party.If you are not doing so well in this area, you should become a respondent yourself,If you are not so successful in this area, you may want to think carefully about what it takes to speak the "truth.
