すると、ASから以下のようなメールが届きました。
Hello tanukichi,
We've made some changes to our flight schedule which will impact your upcoming trip.
We've confirmed you on the closest option currently available to your original itinerary.
Updated flight information for confirmation code xxxxxx:
Cathay Pacific, Flight 451, operated by Cathay Pacific
Departing Tokyo-Tokyo Narita, Japan (NRT)
Cathay Pacific, Flight 723, operated by Cathay Pacific
Departing Hong Kong, Hong Kong (HKG)
If your flight schedule has changed by more than one hour:
- You can change your flights online to one that better suits your schedule - up to a day earlier or later.
- Contact us if you need further assistance or are eligible for a flight.
And remember, if your plans change at any time, there are no fees to change or cancel Main and First Class fares. A fare difference may apply.
We're very sorry for any inconvenience this change may cause and appreciate your flexibility.
We look forward to seeing you onboard soon.
って、実際オンラインで変更できるのはAS便だけ、電話しか選択肢がない訳です。
仕方ないので、いつものアドレスに、
I accept schedule changes for Confirmation: xxxxxx
と送信しました。数日後、以下のメール：
Dear tanukichi,
I appreciate that you took the time to contact Alaska with regard to the schedule change affecting your travel February xx, 2024.
I reached out to the Partner Desk on your behalf and have been advised that your new schedule has been confirmed. For any future inquiries on this reservation, please contact them directly 888-280-7560
As always, thank you for your loyalty. We hope you'll give us the opportunity to exceed your expectations on a future Alaska flight.
Sincerely,
一件落着？いえいえ、WEB内の旅程は相変わらず、
Due to flight schedule changes, manual assistance is required on this reservation. Call Alaska Airlines at 1-877-862-4093 at your earliest convenience.
因みに、CXのサイトでは以前から何事もなく変更された旅程が表示されます…