There are two main airlines in this country.
One is JAL, 

and the other is ANA.

I always fly JAL, where my daughter works.
I have no complaints about it.

However, 

the other day, 

I had no choice but to fly ANA.


With all due respect,
I was left with the impression that their customer service seemed sloppy.
I don't think I'll ever choose them again.



Of course,
their safety remains the same,
but I want to make sure I can at least enjoy the ride as comfortably as possible.

sorry