You might have heard the
Japanaese word, omotenashi
since Tokyo Olympic bid
ambassador used the word
in her speech to the IOC.

Omotenashi is a traditional
Japanese way of hospitality
with the most dedicated manners.
To practice omotenashi,
the host pays close attention
to detail and is committed to
anticipating the needs of the
guest, setting a happy and
relaxed mood.

When you ride on Shinkansen,
a bullet train, you are probably
surprised not only by its speed
but also its cleaness. The high-
speed train service comes with a
high-speed cleaning service. The
cleaners'performance is so
efficient and impressive that it
is known in Japan as the
"7-minute shinkansen theatre".
Their work is as "service" rather
than "cleaning" and filled with
omotenashi.
Many of our students often told
us that once they got used to
this omotenashi service in
Japan, they feel stressed when
they go back to their home
country.
What kinds of omotenashi
have you experienced in Japan?
Japanaese word, omotenashi
since Tokyo Olympic bid
ambassador used the word
in her speech to the IOC.

Omotenashi is a traditional
Japanese way of hospitality
with the most dedicated manners.
To practice omotenashi,
the host pays close attention
to detail and is committed to
anticipating the needs of the
guest, setting a happy and
relaxed mood.

When you ride on Shinkansen,
a bullet train, you are probably
surprised not only by its speed
but also its cleaness. The high-
speed train service comes with a
high-speed cleaning service. The
cleaners'performance is so
efficient and impressive that it
is known in Japan as the
"7-minute shinkansen theatre".
Their work is as "service" rather
than "cleaning" and filled with
omotenashi.
Many of our students often told
us that once they got used to
this omotenashi service in
Japan, they feel stressed when
they go back to their home
country.
What kinds of omotenashi
have you experienced in Japan?