What is a "kasuhara"...? I wondered at first.
Does it mean forcing people to eat sake dregs?
No, it means customer harassment.
They criticize the customer service, meals, products, etc., that they don't like and they attack the waiters and employees.
They demand that the waiters and employees get down on their knees and sometimes demand exorbitant compensation.
I hear that the Tokyo Metropolitan Government is considering enacting a kasuhara ordinance....
Too little too late....
I am sure there are many people who have already had their hearts broken or lost their jobs because of the harassment.
First of all, the idea that "the customer is God" is wrong.
Customers are both good people and bad people...it's a given.
It is important to think from the customer's point of view, but there is nothing more foolish than to insist on respecting the viewpoints of bad customers as well.
When you treat your customers as if they are "God," the more stupid they become, the more they think that they have really become "God.
That is why store clerks and employees become slaves.
It is a simple logic, isn't it?
In Europe and the United States, waiters and employees are businesslike, and it is normal for them to be unfriendly to customers, and service charges are high.
In addition, they have to give tips.
Not a single employee in the West, even at low wages, smiles broadly and does his or her best to provide hospitality.
On the other hand, there are not a few stupid customers in Japan who are incredibly sneaky to the "Taisho" or "chef" at a reputable and famous restaurant.
What do you mean, "Be a good customer..." at a sushi restaurant?
Must you eat the sushi served on the table right away?
The counter is a sacred place?
If you are served two pieces of sushi, you are not allowed to share it?
No talking about the ingredients?
If I went to such a sushi restaurant, I would get nervous and have a stomach ache.
I would be so worried about all kinds of things that I wouldn't even be able to taste the sushi.
And on top of that, you have to pay an eye-watering price on the way home.
Why do Japanese people tend to be so obsequious and arrogant?
In the old days, when Japan was not rich, there were many poor people who did not have enough to eat and had no choice but to live by depending on and submitting to someone else.
They could not complain and had to just keep on putting up with things.
When one of the few opportunities to assert one's authority came, one would wait for it and assert oneself with all one's might....
Is it because the nature that he has cultivated in this way is firmly engraved in his DNA?
Let's be normal!
Don't be too overbearing or too mean to others.
But is that the hardest thing to do? (@_@!