(メモ) Balanced Scorecard
Balanced ScorecardFinancial levelRevenue Growth Increase franchise Expand target market Increase the repeaters Selling the more profitable productsCost reduction Reducing the property Enhancing the efficiencyCustomer Level Customer intimacy Fast delivery Friendly service Clean toilet Process Level Restructuring the supply managementAbility Level Learning various skills Leadership skills Wide range of knowledge of industry and products…just describing this after reading the text only one time so lots of information misses…I learned the balanced scorecard method. This is one of the tools to decide the strategy of a company. The author said that it is at most important that managers can evaluate which actions actually contribute to the company’s strategy even though it seems invisible to measure what actually makes some value for the company. I thought that in order for many managers want to achieve their goals to make some results, some systems like balanced scorecard are definitely needed and they can be vital for the organization for sure because all staff understand the strategy and actions precisely. This is the quite significant to make a big result.