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1. A customer wants a quick way of putting callers through to the mailbox for hunt group 245
SalesAdmin. They want to be able to put the caller on hold and just dial 123. Which Short Code
should be used to accomplish this?
A. Telephone Number "SalesAdmin"
Feature VoiceMailCollect
B. Telephone Number "#SalesAdmin"
Feature VoiceMailCollect
C. Telephone Number 245
Feature VoiceMailCollect
D. Telephone Number "SalesAdmin"
Feature VoiceMailDrop
Answer: B
2 Which three options does the IMS user have available in Microsoft?Outlook? (Choose three.)
A. Select IMS server.
B. Select Voicemail Box.
C. Select Voicemail server.
D. Select handset for VM playback.
E. Prompt before connecting to server.
Answer: B,D,E
3 .An IP Office telephone user reports that a phone is not ringing for outside calls. What are three
possible reasons why this is happening? (Choose three.)
A. The IP Office locale is set to "A-Law".
B. The phone does not have the user profile logged onto the phone.
C. The ring volume is too low to hear.
D. The phone has been set to "Offhook Station".
E. The phone is set to "Do Not Disturb".
Answer: B,C,E
4 .When configuring Session Initiated Protocol (SIP) trunks with SIP authorization using an IP
address on an IP Office system which option must be set in the SIP Line configuration form for the
trunks to function correctly?
A. The customer's NAT IP address must be entered on the SIP line form.
B. The Primary Authentication Name must be set.
C. The compression mode must be set to automatic.
D. The ITSP IP address must be entered on the SIP line form.
Answer: D
5.When installing IP Hardphones, the engineer wants to use the IEEE 802.3af standard to _
____.
A. Supply AC voltage to the IP Office
B. Supply power to the IPHardphones
C. Perform Layer 3 routing for IPHardphones
D. Filter multicast traffic to the appropriate IPHardphone
Answer: B
6.Recordings take up how much space on a hard drive?
A. 2MB per minute
B. 200KB per minute
C. 1MB per minute
D. 650KB per minute
Answer: C
7 .Which three pieces of information does System Status Application provide? (Choose three.)
A. Configuration errors
B. Local IP Office license status
C. Trunk status
D. Extension status
E. Remote IP Office licensestatu
Answer: B,C,D
8 .A customer wants to have a simple conference bridge with four permanent bridges set up off of a
menu in VoiceMail Pro. The customer also wants each bridge protected with a different static PIN.
Where in the setup of this scenario would you enter the PIN?
A. On the General tab in the menu action
B. On the General tab for each transfer action
C. On the Telephone Number field in the IP Office Short Code
D. In the Properties box for each option in the Touch Tone tab in the menu action
Answer: B