READDOWNLOAD%) Customer Service Excellence Read Online
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READDOWNLOAD%) Customer Service Excellence Read Online
Author : Debra J. MacNeill
Pages : 95
Language :
Release Date :1993-5-1
ISBN :1556239696
Publisher :McGraw-Hill
Readers will find helpful approaches for developing and maintaining solid internal and external customer relationships. Offers dozens of reliable techniques for handling customer complaints, probing for customer needs, and satisfying customer expectations.
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