先日、行方不明になっていたビットコイン
半ばあきらめていたものの・・・
問い合わせがよかったのか（笑） 帰ってまいりました！
早速出金～まだ着金は確認しておりませんが・・・
無事コインが戻ってきたことに感謝！
問い合わせに対して届いたｻﾎﾟｰﾄからのメール
Dear investor,
Yesterday, our payouts wallet notified us of a small technical glitch that affected some of recent your withdrawal requests. We use this payout wallet to process mass payments and, unfortunately, a few withdrawal requests were canceled without our authorization.
In the next 48 hours, these withdrawals will be either reset and approved automatically, or canceled and your account balance will be compensated with the same amount so you can withdraw again.
I would like to reinforce that this glitch was on our payment processor side and NOT on SportArb, 99% of our withdrawal requests were sent as usual and this issue has already been fixed.
We have also changed our payouts wallet to prevent this from happening again, and we sincerely apologize for any confusion caused.
Do not hesitate to contact us if you have any questions, and thank you for understanding.
Kind regards,
SportArb
と対応をいただき無事コインが戻ってきました～
対応してくれる安心感
ますますがんばっていただきたい案件です
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