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Fire and Emergency Services Administration: Management and Leadership Practices, Third Edition, provides aspiring and current chief officers who administer, manage, or lead fire, emergency medical services (EMS), rescue, and/or emergency management organizations with the knowledge to make policy decisions and the skills needed to lead their organizations through progressive change. The core principle of the program is focused on problem solving through persuasion, influence, and developing internal and external cooperation processes to achieve the organization’s mission. Real-world perspective bridges the gap between theory of management and leadership practices and the application of those vital skills. The fire and emergency services profession has made many progressive changes in equipment, training, and funding, but the job of making improvements is never complete. This text provides the knowledge needed by chief officers and their staff to identify and implement progressive
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