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試験番号:6203-1問題集

試験科目:Avaya 「Avaya Voice Portal Implementation Exam」

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NO.1 A customer has just upgraded Voice Portal to a newer version, but the license is not
upgraded. What is
the grace period provided by the system, for upgrading the license?
A. 3 days
B. 7 days
C. 15 days
D. 30 days
Answer: D

Avaya認定資格   6203-1   6203-1参考書   6203-1参考書   6203-1認定証

NO.2 A customer is planning to deploy a Voice Portal solution, and wants to make sure they
have considered
all aspects of their implementation design components. As a key component of the
implementation, which
documents are included in the Document Review?
A. Deep Drive Results, Equipment List, Customer List, and SOW
B. Customer Scenario, Equipment List, SOW and Deep Dive Results
C. Customer Scenario, Hardware List, Deep Dive Results and SOW
D. Customer List, Hardware List, SOW and the Equipment List
Answer: B

Avaya   6203-1   6203-1認証試験   6203-1参考書   6203-1

NO.3 A customer is using skills-based routing. Which Acaya Aura CM forms must be
administered to map the
requirements to agents/ports?
A. Vector and Agent LoginID forms
B. Hunt Group and Skill forms
C. Skill and Agent LoginID forms
D. Vector and Split forms
Answer: C

Avaya   6203-1参考書   6203-1認定証   6203-1認定試験   6203-1問題集   6203-1

NO.4 In addition to the Project Overview, Standard service hours, Call Center Telephony
Review, Call Center
Reporting Review, which other service is included in the Statement of Word (SOW)
component of a
project?
A. Call Center Development Services
B. Call Center Programming Services
C. Call Center Leadership Services
D. Call Center Consultant Services
Answer: A

Avaya過去問   6203-1   6203-1   6203-1過去問

NO.5 Why is the "Hot word" Barge-in mechanism used?
A. to stop the application from playing prompt as soon as the utterance is caught on that
prompt
B. to stop the application from playing prompt as soon as the utterance matches a key word
defined in the
grammar
C. to stop the application from playing prompt as soon as the utterance matches a key word
defined in the
grammar and the decision is defined
D. to stop the application from playing prompt as soon as the utterance matches a key word
defined in the
prompt
Answer: C

Avaya認定試験   6203-1   6203-1練習問題

NO.6 From the VPMS web interface, which menu path should be followed, to view the
current status of all
MPP servers and get detailed information about any alarms they have generated?
A. System Configuration > System Monitor
B. System Configuration > MPP Management
C. Real-Time Monitoring > Monitor System
D. Teal-Time Monitoring > System Monitor
Answer: A

Avaya認定資格   6203-1認定証   6203-1   6203-1参考書   6203-1認定資格

NO.7 Which statement about Auxiliary VPMS is true?
A. Only one Auxiliary VPMS server can be added per Voice Portal 5.1 or newer system.
B. More than one Auxiliary VPMS server can be added per Voice Portal 5.1 or newer system.
C. Auxiliary VPMS can be installed on a single server Voice Portal system.
D. Auxiliary VPMS can be installed co-resident with MPP server.
Answer: B

Avaya   6203-1練習問題   6203-1   6203-1認証試験   6203-1

NO.8 What is the last step to be completed before testing the initialization and configuration?
A. Start the MPPs.
C. Stop the MPPS.
C. Start Applications.
D. Stop Applications.
Answer: A

Avaya   6203-1参考書   6203-1   6203-1認証試験   6203-1   6203-1

NO.9 A technician cannot see the VPMS web interface. What is the first thing that should be
done?
A. Restart all MPPs that are connected to the VPMS.
B. Reload the VPMS software.
C. Make sure that Axis is running.
D. Make sure that Tomcat is running.
Answer: D

Avaya   6203-1認定試験   6203-1

NO.10 Which two methods can be used to initiate a Voice Portal 5 x Primary VPMS restore?
(Choose two.)
A. system restore page in VPMS web administration
B. do_RestoreData -f /opt/Avaya/backup
C. restorempplogs.sh
D. do_MntDrv do_RestoreData -f /opt/Avaya/backup/remotesvr
Answer: BD

Avaya   6203-1認定証   6203-1認証試験