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試験番号：133-S-713問題集
試験科目：Avaya 「Avaya Proactive Contact Solutions Implementation Exam (beta)」
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NO.1 .Which directory contains the file with the format layout of a calling list as it would be coming from
the host raw file on a Proactive Contact 4.X system?
A. /opt/avaya/pds/tape
B. /opt/avaya/pds/lists/list#.app
C. /opt/avaya/pds/lists
D. /opt/avaya/pds/tape/list#.app
Answer: B
Avaya認定試験 133-S-713 133-S-713認定試験 133-S-713 133-S-713
NO.2 .Where is the location of the local policy files on the Avaya Proactive Contact 4.X server?
A. /opt/avaya/pds/config
B. /opt/avaya/pds/openssl
C. /opt/avaya/pds/etc
D. /etc
Answer: B
Avaya過去問 133-S-713 133-S-713
NO.3 .Which file can prevent a record from being called due to legal calling time limitations?
A. locale.cfg
B. opmon.cfg
C. timezone.cfg
D. phonefmt.cfg
Answer: C
Avaya参考書 133-S-713過去問 133-S-713 133-S-713
NO.4 .Under which two sections in Editor do you set up Record Specific Messaging? (Choose two.)
A. Contact Management
B. Messages and Scripts
C. Jobs
D. Calling Lists
Answer: B,D
Avaya 133-S-713 133-S-713練習問題 133-S-713 133-S-713
NO.5 Which Proactive Contact component allows clients residing off the dialer to obtain events and real-
time data from the dialer?
A. Event Service
B. STATSPUMP
C. Historical Data Service Component (HDSC)
D. Dialer Command and Control Service (DCCS)
Answer: A
Avaya 133-S-713 133-S-713認定資格 133-S-713認定証
NO.6 .You are configuring a Proactive Contact 4.X solution for your customer. They do not use the same
result codes that the dialer uses. They use a short four-character description. Which Supervisor
function should you use to ensure that your customer's host will understand the Avaya completion
codes?
A. Translate
B. Merge
C. Fill
D. Format
Answer: A
Avaya 133-S-713 133-S-713認定試験 133-S-713練習問題 133-S-713過去問
NO.7 To track information being sent between the agent interface and the Avaya Proactive Contact 4.X
server, which file should be accessed on the client side to verify what is happening?
A. Moagent32.log
B. Moagent32.dll
C. PCagent32.log
D. <agentname>.log
Answer: A
Avaya 133-S-713 133-S-713認定資格 133-S-713
NO.8 Which Avaya software is used to provide consolidated reporting with Avaya Proactive Contact 4.X
and other Avaya communication solutions?
A. CMS
B. WebLM
C. Avaya IQ
D. Analyst
Answer: C
Avaya問題集 133-S-713練習問題 133-S-713 133-S-713 133-S-713認定証 133-S-713
NO.9 Once you log into Proactive Contact Agent, what must you do to actually call customers in a job?
A. Select the Job menu and Join item.
B. Select the Work menu and Place Managed Call item.
C. Select the Settings menu and Change Agent Type item.
D. Select the Telephone menu and Take CallOff Hold item.
Answer: A
Avaya認定試験 133-S-713 133-S-713認定証 133-S-713
NO.10 .Which Avaya software is used to communicate between Communication Manager and Avaya
Proactive Contact with CTI?
A. Avaya CT
B. AES
C. CMS
D. MAPD
Answer: B
Avaya認定試験 133-S-713認定試験 133-S-713練習問題 133-S-713参考書 133-S-713参考書
NO.11 .The local CA certificate for Avaya Proactive Contact 4.X agent is stored in which location?
A. password file
B. Microsoft Certificate Store
C. registry
D. My Documents
Answer: B
Avaya問題集 133-S-713 133-S-713 133-S-713
NO.12 .Which parameter heading is correct to use in the opmon.cfg file for Avaya Proactive Contact with
CTI?
A. DIALBACK
B. DIALIN
C. SOFTDIAL
D. DEDHEAD
Answer: C
Avaya認証試験 133-S-713参考書 133-S-713
NO.13 .Which voicemsg.cfg setup is correct to use on an Avaya Proactive Contact with CTI?
A. 23:pf_msg1:41031:Female:Outbound:Voice:pf_msg1
B. 14:41039:mwait1:Male:Outbound:Voice:mwait1
C. 41017:19:infwait3:Female:Inbound:Voice:41017
D. 189:virt1m:Male:Virtual:Voice:41026
Answer: A
Avaya参考書 133-S-713過去問 133-S-713
NO.14 .Which menu in the digital switch is used to refresh the NFS mount?
A. Host Configuration
B. Network Configuration
C. Peripheral Configuration
D. File System Configuration
Answer: B
Avaya認定証 133-S-713認証試験 133-S-713 133-S-713練習問題
NO.15 .When configuring Avaya CM to work with Proactive Contact with CTI, what must be activated on
Avaya CM to allow for communication of agent changes on the PBX?
A. Status agent
B. Agent states
C. Agent API
D. DLG Service
Answer: B
Avaya 133-S-713認証試験 133-S-713 133-S-713
NO.16 .Which Proactive Contact 4.X hardware component in a hard dialer setup performs dialing
functions and call progress analysis, plays messages, and bridges agents to called parties?
A. UPS
B. CPU
C. Digital switch
D. Access server
Answer: C
Avaya 133-S-713 133-S-713 133-S-713 133-S-713
NO.17 .What is the default method of file transfer for Avaya Proactive Contact 4.X?
A. ftp
B. sftp
C. ZMODEM
D. ssh
Answer: B
Avaya 133-S-713 133-S-713 133-S-713
NO.18 .Given the following command: icall %12 %13 1 16144691010 Which function in swit is performed
by this command?
A. It tests incoming channel 12 by placing a call to 16144691010 usingoutpulse rule 13.
B. It provides a monitoring channel 12 to listen to channel 13 for a call placed to 16144691010.
C. It places an outbound ISDN call through channel 13 to 16144691010 usingoutpulse rule 12.
D. It places an outbound ISDN call through channel 12 to 16144691010 usingoutpulse rule 13.
Answer: D
Avaya 133-S-713 133-S-713練習問題
NO.19 .Which two commands are used to configure the cti_passwd.cfg file for an Avaya Proactive Contact
with CTI with Agent Blending? (Choose two.)
A. cti_passwd
B. cti_passwd
C. cti_passwd -b
D. cti_passwd
Answer: C,D
Avaya 133-S-713練習問題 133-S-713問題集
NO.20 Which Avaya CM circuit pack is necessary if the customer expects to do predictive dialing on
Proactive Contact with CTI?
A. TN744 Call classifier
B. TN2602 Media interface
C. TN799 C-LAN
D. TN464 DS1 Interface
Answer: A
Avaya 133-S-713 133-S-713練習問題
NO.21 .You are working with a third-party to integrate a call recording utility with Proactive Contact. The
technician for the third-party is not able to see events from Proactive Contact. Which command
would you type on the Proactive Contact command line to see all statistics from Event Services?
A. enclient -S $NS
B. enclient -A
C. enserver -a
D. enserver -S $NS
Answer: A
Avaya過去問 133-S-713 133-S-713認証試験 133-S-713 133-S-713認定証
NO.22 .When installing the Proactive Contact Supervisor suite, which application needs to be started first
to configure the connection to the dialer?
A. Editor
B. Monitor
C. Analyst
D. Health Manager
Answer: D
Avaya 133-S-713認定試験 133-S-713 133-S-713 133-S-713 133-S-713
NO.23 .What happens to database information on secondary dialers in a POD if the primary dialer is
down?
A. All database information is lost until the primary dialer is restarted.
B. Data is still available to all the non-primary dialers in the pod as long as the network is still up.
C. Each secondary dialer stores its own data and then redistributes it after the primary dialer is
restarted.
D. Supervisors must switch to the Character-User Interface (CUI) and run a script through the
System Administrator menu to reactivate the database.
Answer: C
Avaya認定資格 133-S-713認定試験 133-S-713
NO.24 .Which parameter in master.cfg is required to ensure correct agent capacity on a Proactive Contact
system?
A. PORTS
B. LINEASSIGN
C. QUOTA
D. MAXHIDSLOTS
Answer: D
Avaya 133-S-713 133-S-713 133-S-713 133-S-713過去問
NO.25 .Where are greetings, such as the pre-recorded messages an agent hears when they log in or the
messages played to a customer during a virtual job, stored in a Proactive Contact with CTI
solution?
A. Avaya CM
B. AES Server
C. Proactive Contact CPU
D. Proactive Contact Digital Switch
Answer: A
Avaya過去問 133-S-713認定試験 133-S-713練習問題 133-S-713 133-S-713認証試験
NO.26 .A supervisor reports that the data in Internet Monitor is only updating every two minutes. The
supervisor requests the update time be changed to every 30 seconds. Which configuration field in
master.cfg must be changed?
A. IMONDISPLAY
B. SURFREFRESH
C. IMONREFRESH
D. AUTORELPOLLTIME
Answer: C
Avaya過去問 133-S-713認定資格 133-S-713 133-S-713
NO.27 .Which configuration file on the CPU contains digital switch port addressing information?
A. locale.cfg
B. opmon.cfg
C. dgswitch.cfg
D. phonefmt.cfg
Answer: C
Avaya問題集 133-S-713認定資格 133-S-713
NO.28 .Which HP processor is currently supported with Avaya Proactive Contact 4.X?
A. Proliant DL385 G2
B. B2600
C. C8000
D. CX2600
Answer: A
Avaya 133-S-713 133-S-713問題集 133-S-713 133-S-713過去問 133-S-713認証試験
NO.29 .How does Proactive Contact move digitized messages from the CPU to the Large Port Voice Card
(LPVC)?
A. Remote Copy (RCP)
B. Network File System (NFS)
C. File Transfer Protocol (FTP)
D. Address Resolution Protocol (ARP)
Answer: B
Avaya 133-S-713参考書 133-S-713認定資格 133-S-713 133-S-713
NO.30 .Which important function should a supervisor perform before running jobs for the day?
A. Perform a backup of the system.
B. Verify that downloads were received and processed.
C. Run reports on the previous day's calling.
D. Restart the Proactive Contact application.
Answer: B
Avaya練習問題 133-S-713 133-S-713過去問 133-S-713 133-S-713練習問題