One of our customers is struggling to program a second key for a 2022 Toyota Crown using Autel im608 pro. He is unable to back up the EEPROM data via OBD and G-box Autel, with a 12-digit security code, the original key was programmed, but the second genuine, unlocked Toyota Crown key, despite having the same frequency and PCB board number, failed to respond and could not be added.

The answer for your reference:
If the original key is programmed just fine and the new key you have doesn’t work, then you have a bad key.
It is not im608 pro that is not working. If it wasn’t working, it wouldn’t program the original key, but it does program the original key so you have the wrong key, or bad key.
Get yourself a new key.
Autel im608 pro is a worthwhile investment for any auto repair shop. The latest generation is IM608 Pro 2, which is using the latest Android 10.0 operating system and has 4G RAM and 128G ROM memory space.
