"This training guide will help you to step-by-step go through the essential navigation, usage and tricks and tips to increase productivity and adoption, training your fulfilment staff on how to get the most from the platform..This book aims to help ServiceNow General Users navigate and make the best use of the many features of this fantastic platform. Most books available on the market are targeted toward developers and administrators however, business users in all walks of life may find themselves working with ServiceNow in what we call a “fulfiller” capacity, which means rather than configuring the system, your daily tasks involve completing some of the tasks assigned to you as part of your role in the platform, and you simply want to make better use of the features available to you there. That being the case, this book is for you this will teach you readily available tricks and tips that will make getting the most out of the platform and make it work for you.This training guide will help you to step-by-step go through the essential navigation and use for fulfiller role of navigation components, the most common use of the ServiceNow platform with 2022 updates to the San Diego family release.This book aims to help ServiceNow users navigate and make the best use of the many features of this fantastic platform. Most books available on the market are targeted toward developers and administrators however, business users in all walks of life may find themselves working with ServiceNow in what we call a “fulfiller” capacity, which means rather than configuring the system, your daily tasks involve completing some of the tasks assigned to you as part of your role in the platform, and you simply want to make better use of the features available to you there. That being the case, this book is for you this will teach you readily available tricks and tips that will make getting the most out of the platform and make it work for you.Recommended purchasers of this bookAny person working in the USE of ServiceNow to fulfil process completion. This is not intended for Administrators and Developers but for actual users. Organisations who wish to train their licenced users in navigating the platform can save thousands on expensive courses. simply by providing all your fulfillers, approvers and service staff with this usage guide.Covers Next Experience interface introduced with San-Diego 2022 also known as Polaris.
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