いじめ対策、海外の事例は? | 中川秀直オフィシャルブログ「志士の目」by Ameba

いじめ対策、海外の事例は?

秘書です。
いじめ問題について、勝間和代さんが建設的提案。


勝間和代のクロストーク:みんなの経済会議/88 いじめ対策、教育法で義務化を
2012年07月18日 毎日新聞

http://mainichi.jp/feature/katsuma/news/20120718org00m020006000c.html
・・・
スウェーデンの教育法が参考になります。同国では、学校職員が「生徒が他の生徒の権利を侵害する行為(=いじめ)」を阻止しなければいけないと明記され、学校がいじめ対策を立案することが義務づけられています。
・・・
イギリスの教育省が中心となり、シェフィールド大学「いじめ防止教育研究プロジェクト」などの知見に基づいて、教師向けに指導書が配布されている例があります。被害者への自己主張訓練、加害者への面接、クラスでの討論などの実施事例も集められ、共有されています。
・・・


→スウェーデンのいじめ対策は?

About the Child and School Student Representative
Publicerad: 12 December 2011
http://www.skolinspektionen.se/en/BEO/English-Engelska/About-BEO-/

Schools have a policy of zero tolerance towards degrading treatment. All children and students have the right to a school environment that is free from degrading treatment, harassment and discrimination.


The Child and School Student Representative, BEO, is a part of the Swedish Schools Inspectorate though it also functions independently. Together with the Swedish Schools Inspectorate, BEO has supervision over the section of the Education Act which deals with degrading treatment. We shall also, together with the Equality Ombudsman, DO, work to counteract degrading treatment, discrimination and harassment of children and students.

One very important task for BEO is to safeguard the rights of children and students. This means that we investigate complaints concerning degrading treatment and can represent children and students in court.



Making a complaint

Publicerad: 12 December 2011

You may turn to the Child and School Student Representative and the Swedish Schools Inspectorate if you have been subjected to degrading treatment and have not received help from your school. It may be, for example, that someone at school hits you every day. Or maybe you have a daughter who is teased without the staff doing anything about it. Here is what happens if you make a complaint to us, as well as some things you should bear in mind before you do so.


Speak with the school first
Things you can make a complaint about
To bear in mind before you make a complaint
Would you like to remain anonymous?
Making a complaint
When you have made a complaint
What a complaint may lead to

Speak with the school first

If your child is having difficulties at school, the quickest route to a solution is to contact the school or pre-school. If you do not receive the appropriate help from the teacher, you should speak with the head teacher, who has overall responsibility for the school. It is, for example, the head teacher who should ensure that pupils are given the support they need and who makes decisions about different measures. Most often, this is the simplest and quickest way to resolve any problems.

If the problem at school is not resolved after you have spoken with the head teacher, you should make use of the complaints procedures available within the municipality or at the independent school. All those who run a school are obligated to have procedures for receiving and investigating complaints made about their education services. The school can provide information about how their complaints procedures work and where to submit your complaint.

May I not go straight to the Swedish Schools Inspectorate?
You may indeed do so. Anyone is entitled to make a complaint to the Swedish Schools Inspectorate and the Child and School Student Representative.

Things you can make a complaint about

Your complaint to us may include shortcomings in pre-school, school-age child care, compulsory school, compulsory education for students with learning disabilities, upper secondary school, upper secondary education for students with learning disabilities, adult education, special school primarily for students with impaired hearing, vision and physical disabilities and the Sami School. The Child and School Student Representative and the Swedish Schools Inspectorate make sure that schools and pre-schools in Sweden follow the laws and regulations that govern these types of school.

To bear in mind before you make a complaint
•An investigation normally takes up to five months.
•We only investigate things that have already taken place.
•We cannot participate in resolving problems at the school itself.
•We may never alter the decision of a head teacher.
•Complaints as well as other documentation submitted to the Swedish Schools Inspectorate will be placed in the public domain. This may well mean that anyone will have the right to read this documentation. We do, however, have some powers to allow certain sensitive information to remain confidential.
•Please state clearly in your complaint if you have protected personal data so that we may allow these to remain confidential.

Would you like to remain anonymous?

You may remain anonymous, but bear in mind that doing so might make it more difficult for us to help you:
•If you choose to remain anonymous then we will not be able to keep you informed about the investigation and you will not receive a decision in the matter.
•We will only investigate a complaint made anonymously if it is possible to identify the child/student or if the complaint relates to a serious event.
•You cannot remain anonymous if you want us to investigate the possibility of damages on account of the degrading treatment your child has been subjected to.



For parents

Publicerad: 12 December 2011

Is your child being subjected to degrading treatment at school or pre-school? In that case, the school is obligated to investigate and take action. If the school is not doing enough to prevent this degrading treatment, you may submit a complaint to the Child and School Student Representative (BEO).


Degrading treatment may include someone sending malicious e-mails or text messages, being repeatedly teased for something or being excluded from the rest of the group. And, of course, it includes violence such as hitting, kicking, pushing and threats. If a child or student is subjected to degrading treatment on repeated occasions, it is usually termed bullying.

If your child has been called degrading names relating to race or sexuality, it may constitute a case of discrimination or harassment. Read more about discrimination on the Equality Ombudsman's website, www.do.se

Zero tolerance towards degrading treatment

Your child does not need to be subject to repeated degrading treatment and bullying as the school or pre-school is obligated to investigate and take action as early as the very first occurrence. It is the principal organizer which is responsible for the running of the school or pre-school, and so it is ultimately their obligation to ensure that your child is not subjected to degrading treatment. In the case of municipal activities, the municipality is the principal organizer, and for independent schools and pre-schools, the principal organizer might be a company or a cooperative association.

If your child receives degrading treatment from other students

If your child receives degrading treatment from other students, you should report this to an adult at the school or pre-school, for example a teacher or head teacher. As soon as they become aware that a child or student feels that they have been treated in a degrading manner, they are obligated to act by investigating the situation and taking appropriate measures. But if they do not do this, you may turn to us who work at the Child and School Student Representative (BEO).

The simplest way is to write and tell us what has happened. We will then ask the school or pre-school what they have done to prevent the degrading treatment. What happens after this depends on the situation and on what has been done to prevent the degrading treatment from continuing. In the most extreme case, BEO may decide to call for the principal organizer, that is the owner of the school or pre-school, to pay damages. Read more here: Making a complaint

If you are not satisfied with what the teachers and head teacher are doing to improve the situation for your child, you may also contact their immediate superior. If your child attends a municipal activity, it will be the director of education (or the equivalent) who is the official with responsibility for schools. If you still not receive help, you may contact the politicians on the board responsible for education. If your child attends an independent activity, you may contact its board of governors, or the equivalent.

If you have received degrading treatment from your teacher – or another adult at the school

It is strictly forbidden for adults in schools or pre-schools to treat students in a degrading manner. If your child has received degrading treatment from an adult, you may make a complaint to BEO. If the school does not acknowledge the degrading treatment your child has been subjected to, it falls upon the school's principal organizer to prove that it has not taken place. Having said this, it is also the obligation of staff to engender a safe school environment, which may sometimes mean resorting to disciplinary measures such as admonishing a student or sending a student out for the remainder of a lesson. These measures, though they may be perceived to be so, might not actually constitute degrading treatment in the eyes of the law.


Making a complaint

Your complaint should be made in writing. It would be very helpful if you used the online form found here:
Online form for making a complaint to the Swedish Schools Inspectorate (external link, new window)

You may also make your complaint in the form of an ordinary letter which you send to us in the post. You will find the address here:
Contact us

When you have made a complaint

When your complaint has been received by the Child and School Student Representative and the Swedish Schools Inspectorate, it is registered as a case and is allocated a reference number. After this, the case is assigned to an administrator for processing. If the administrator requires more information, he or she will contact you.

When you have made your complaint, you will receive confirmation that we have received it. On it, you will find your reference number. If you wish to contact the administrator, it will be easier if you are able to state the reference number of your complaint.

But we do not investigate all complaints. If, for example, you have not made use of the complaints procedures available within the municipality or at the independent school, we may instead refer your complaint to the complaints procedures of the municipality or independent school. But you will always receive a decision stating what it is we have decided.

We contact the school

If we investigate the case, we will contact the school/pre-school and ask a number of questions. The information we receive from the school will be made available to you, so that you have the chance to give your opinion. Sometimes the administrator will need to contact both you and the school or municipality more than once in order to gather enough information about what has taken place.

When the investigation is completed, you and the school receive a decision

When the investigation is completed, the Child and School Student Representative or the Swedish Schools Inspectorate will make a decision. Copies of the decision are sent at the same time to you and to the owner of the school, the principal organizer. In most cases, this will be a municipality, but it might also be a company which runs an independent school. In certain cases, the decision is also sent to the school's head teacher.

What a complaint may lead to

If the Child and School Student Representative and the Swedish Schools Inspectorate conclude that the school has not followed the regulations, we will call for the school to make changes in its work so that it follows the laws and regulations which govern it. If the shortcomings are of a serious nature, we may issue the principal organizer, who runs the school, with an injunction calling for remedial action. In very serious cases, the Child and School Student Representative and the Swedish Schools Inspectorate may decide to close a school temporarily, revoke an independent school's licence to operate or, in the case of a municipal school, to intervene and take whatever action is deemed necessary.

Shortcomings of a less serious nature may lead to our issuing a school with official criticism or to our refraining from intervention.

The Child and School Student Representative may also call for damages on behalf of a student who has been subjected to degrading treatment. However, the opportunity to call for damages only applies in the case of degrading treatment, and then only in certain cases. If calling for damages becomes relevant in your case, the Child and School Student Representative will always contact you.



「スウェーデンのいじめ対策」
2006年11月21日(植山資料)
http://www.mext.go.jp/b_menu/shingi/chousa/shotou/040/shiryo/06120716/003.htm

1. ファーシュタ・メソッド(緊急時の方法)
「いじめ監視対策グループ」
・・・先生、心理学士、余暇リーダー、校内保健婦など2~5人からなる ○ 校内でいじめが発見された時には、このグループが中心になって「いじめ調査」を行う。行動の中で一番重要なのは、「いじめられっ子を裏切らないこと」
○ いじめっ子に対しては、対話(話し合い)から始める。いじめを発見した早期には、いじめっ子の両親には連絡を取らない。大変デリケートな問題なのでいきなり両親に伝えるのは適切ではない。
○ メソッド成功のポイントは、いじめっ子との対話を突然行うこと。


ファーシュタ・メソッドの過程
学校内である生徒が多分いじめをされているということを発見した場合、いじめ監視・対策グループに直ちに連絡を取る。同時に「本当にいじめかな?」「いじめっ子はだれ?」について明確にする。


いじめられっことの注意深い対話;何回くらいの回数がどのくらいの期間続き、関係者は誰かなどの話し合いを進め、状況を明確にする。但し、充分にデータを取る必要のない場合は、この方法はとらないほうが良い。


いじめっ子の全員が登校したある朝、一人ひとり個別に対話の機会を設ける。


の5分から15分対話を翌日にもう1回行い、いじめについて話し合う。対話内容としては、どうしたらいじめっ子がいじめられっこをヘルプできるかまで進める。


とに併行して、いじめに関係した両親に連絡を取る。このコンタクトも何日かフォローアップすると良い。また、いじめっ子自身に何らかのサポートが必要であればサポートする。いじめっ子の両親へのコンタクトは大変注意深くする必要がある。


~までの過程が済んだ数週間は、いじめっ子を監視する。その間、いじめられっこと注意深くコンタクトを取り、「その後、どうかな?」と対話を続ける。いじめっ子には、「2週間後追跡対話」をする。さらに必要であれば、その1~2週間後に対話の機会を設けても良い。


2. エリックスダール基礎学校のいじめ対策
1) いじめ対策基盤 いじめ予防; 友達関係、お互いへの態度、価値観などについて常に児童・生徒と対話をし、いじめ予防をする。学校は民主主義、バランスの取れた考え方を発展させ、それを確立するもの。
予防対策
・・・ 緊急フレンドサポート、フレンドサポート、家庭と学校との協力(クラス内で5~6人の生徒とその両親からなる家族グループを作る。グループ全員で、今起こっていること、問題などを話し合う。例えば、クラスの雰囲気や様子など)、親たちの職場見学、クラスパーティ、クラス旅行、生徒間の民主主義の考え方を強めるための積極的な教育を行い、いじめに対して生徒が理解できるよう教育する。(自分と異なる相手にもっと忍耐を持って理解するように、物事の限界をきちんと示すことが出来るように・・・)そのためには、関係する本を読み、後で討論したり、作文、テーマデイ、ロールプレイなどを試みる。

緊急対策を持つこと; いじめを発見したらすぐに解決するために必要。解決はもちろん、担任の先生といじめ対策班とで話し合う。ファーシュタ・メソッドのアレンジ版を採用。併行して、態度や価値観を変えるようクラスを指導する。



3. 中央いじめアドバイスグループ(ソーダルテリア市)
; 各学校でいじめ対策に関わっている人へのアドバイスが主な仕事、どうしても学校で解決できなかったら個のグループが助けるという一種の保障組織。
構成員は、ソーシャルワーカー、校医、青少年指導部、副校長、PBU(子ども・青少年精神看護委員会)内のソーシャルワーカー、警察など。


「福祉先進国スウェーデンのいじめ対策」
 高橋たかこ著 コモンヒルズ(2000年)より





→ところで、スウェーデンの差別禁止法にこんな条項があるのをみつけました。
http://www8.cao.go.jp/shougai/suishin/tyosa/h22kokusai/2_4.html

* 挙証責任

 差別を受けたものが、救済を求めてDO、BEO等の当局に通知した場合、訴えられた側の当事者は、証拠をあげて反論しなければならない。次に明確な規定がある(二文字、2011,p.292)。


【差別禁止法第6章第3条】 差別されているか、又は、報復の対象となっていると考える者が、差別や報復を受けたと想定できる理由を提示した場合、提訴された側は、差別や報復が発生していないことを示さなければならない。


→学校での悪質ないじめ問題にこのスウェーデンのような加害者側に挙証責任を負わせる発想を導入できないでしょうか?そうすれば、被害者が自殺したあとでも真相解明ができるのでは?