話が長くなるので、ブログを分けます。

MYUSのトラブルとその結果です。


■■■①まずは、サイト番号が無い商品が届きました■■■

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Hi,

Today we received a package for you from Charlie H which did not contain your suite number (which is R****).

To avoid delays, your suite number must be included in your address on packages we receive. When you place an order, please verify your shipping address has your Suite number in your U.S. address. We realize that sometimes the merchants will fail to include your suite, and apologize for any inconvenience. Below is how your address should look:

""名前""
4283 Express Lane
Suite R****
Sarasota, FL 34238



Each package that arrives to our facility with an incomplete or inaccurate address requires special handling in order to verify the correct recipient. This process delays your package and also results in a $5 address correction charge. Please notify all merchants of your complete address, so you can avoid login delays and address correction charges when your package arrives at our facility.


Best regards,

John Sweetster
MyUS.com

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■■■②余分に$5かかるよ的な内容■■■
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Hi,

Today we received a package for you from Charlie H which was incorrectly addressed. In order to avoid delays, your new MyUS.com address and suite number must be shown on all packages and merchandise that you have shipped here. When you place orders with any merchants, please verify and update your shipping address with your complete MyUS.com address and suite number. Please specifically make a note to update your address with the particular retailer noted above. Each package that arrives to our facility with an incomplete, inaccurate or old address requires special handling. This special handling is required to verify the correct recipient, delays your package and results in a $5 per package address correction charge.

Below is how your address should look on all your packages:

""名前""
4283 Express Lane
Suite R****
Sarasota, FL 34238



Thank you very much for your help in ensuring all packages arrive correctly and completely addressed in order to avoid delays and additional special handling charges. I am your personal account manager and please do not hesitate to contact me, if you need any further assistance with this or any other matter.

Best regards,
Rosie
R@MyUS.com

For the latest news and shopping offers:
Become a Fan on Facebook at MyUScom
Follow us on Twitter at @MyUS_Shopaholic

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■■■③MYUSのサイトを確認すると、トラブルの黄色い表示が出て、ship出来ないよ的なことが書いてありました。■■■


■■■④そこで、良く分からなかったので、「What do I do」と返信しました。■■■


■■■⑤すると、下記のメールが来ました。$5取るよ的なこと書いてあります。■■■


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Hello,

Thank you for your email.

Please be aware that a $5 fee was applied because we received a package for you with an incomplete address. The suite number did not contain your letter.

This special handling is to protect the customers and their packages and to ensure they are logged into the correct suite.

Thank you for understanding. The hold has been removed from your package and you may submit a ship request at any time from your Inbox.

And please feel free to contact your merchants and inform them to always use your correct and complete address to avoid any problems or delays.

Please let me know if there is anything I can assist with at this time.

Kind Regards,

Rosie
www.myus.com
For the latest news and US shopping deals:
Like us on www.facebook.com/myuscom
Follow us on Twitter at @MyUS_Shopaholic


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■■■⑥解決したみたいなので、MYUSのサイトでマイアカウントを見ると、
 いつもの画面で、日本へ発送できるようになっています。■■■


ご参考までに載せておきます。

海外とのやり取りといっても、

私のしていることは、こんなもんです。 (* ̄Oノ ̄*)