QQ0-301 Exam
HDI Service Desk Manager (SDM)
Exam Number/Code :
QQ0-301
Exam Name : HDI Service Desk Manager (SDM)
Questions and Answers :
198 Q&As
HDI QQ0-301 Exams (in EXE format)
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Exam : HDI QQ0-301
Title : HDI
Service
Desk Manager (SDM)
1. Which three are required activities for a service desk
manager when undertaking the financial management of the Service
Desk?
(Choose 3)
A.Budgeting calculations.
B.Unit costs calculations
and analysis.
C.Return on investment calculations.
D.Stocks and Bonds
calculations.
E.Staffing policies and procedures.
Answer: ABC
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