Communication Excellence: Change Your Words, Change Your World
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Communication Excellence: Change Your Words, Change Your World
BOOK DETAIL
Amazon Business : For business-only pricing, quantity discounts and FREE Shipping. Register a free business account Paperback: 242 pages Publisher: Arrow Ridge Pub (July 30, 2005) Language: English ISBN-10: 0976342561 ISBN-13: 978-0976342564 Product Dimensions: 6.2 x 0.8 x 9 inches Shipping Weight: 14.4 ounces (View shipping rates and policies)
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Book Description
This book was written for anyone who has ever regretted saying the wrong thing at the wrong time, and the book is filled with practical advice, handy principles, and useful strategies that have helped thousands both “police behavior” and say the right thing at the right time. Readers will learn to confront a liar and secure a confession, gently get others to “SHUT UP” and listen, and diffuse aggressive behavior and hostile criticism, as well as, receive “insider” advice for those hoping to talk their way out of a traffic ticket and practical tips for novice public speakers to use to develop and confidently present their message to large audiences.
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