こんにちは。
皆さんは、「感情労働」という言葉になじみはありますか？
私は、正直に言うと、最近知って衝撃を受けました。
そのことについて、考えてみたいと思いました。
Emotional Labor～which we can not ignore~
Even though I'm still in the middle of thinking about emotional labor, I'd like to address the points I have considered so far.
Emotional issue exsists in all situations in daily life, in human relationships and even among family members, friends and aquaintances. As adults, it is necessary for us to control our temper during conversation both in business and private life.
As we get older, we have to control our attitudes, facial expressions and tone of voice to at least avoid terrible arguing. It is also significant for human beings to understand our own feelings. It is true, but today I'd like to scrutinize "emotional labor" as a kind of work, not volunteer effort.
次回へ続きます。