Choosing the right staffing agency is a strategic decision. Therefore, HR managers should evaluate the following qualities to make an informed decision:

 

Licensing and Compliance

Ensure that your agency is licensed under the  Labor Dispatch Act  and adheres to all local regulations in Japan. Always check the validity and expiry date of your agency's license.

 

Industry experience

A staffing partner with a proven track record in manufacturing can ensure they are fully equipped to handle your unique labor needs. They won't push false promises or overly good ones. Instead, they'll roll up their sleeves and get to work.

 

Talent pool and supply capacity

Ask the staffing agency to let you know how many workers they currently have available to meet your needs, along with their skill levels and work experience. This will help you determine whether the agency can provide you with the right labor and demonstrate their trustworthiness.

 

Support Services

While worker expertise is important, a reliable staffing partner needs to ensure smooth operations through on-site coordination and a strong risk management plan. Additionally, bilingual support can improve communication and make it easier for workers to adapt to the work environment.

 

Reputation and credibility

To assess the trustworthiness of a staffing agency, look at testimonials, case studies, and industry recognition. These will give you solid evidence of how others have experienced the quality of their services, giving you confidence in your decision.