Local fifa coins radio shows always have a Wednesday vetphone-in. Now do we need one piece of generic documentation forthese, or one for each programme? When I ask this question, Idon't get a sensible answer. We need clarity." Referring to deputy ICO commissioner David Smith's comments that since wedeal with services online, passing our data over to them instantly,we should be able to contact them online to access our datainstantly, Gray said this is littered withimpracticalities.
That can happen where you have simple customerrelationships. The BBC has thousands of entry points, it's anorganisation that will have bits of you in hundreds of places."Gray explains that one request for data ended with the BBC sending boxes filled with files to a user. "The recipient didn't approveof how we redacted it, so we sent the box files to the ICO, andwere impressed how quickly they came back and said we had."Laughter filled the room at this point, despite the implicationthat quite simply no one considers boxes of cumbersome paperwork tobe of any threat to anyone.