Canon fut coins leader in imaging solutions, has identified a gap in communication and understanding between those making office IT purchasing decisions and the needs of end-users. The division, outlined in a new pan-European study into office technology trends, threatens to limit the value organisations are able to glean from long-term IT investments.
The independent report, commissioned by Canon Europe, involving a survey of 1,671 end-users and decision-makers, and 60 in-depth interviews, was designed to help office equipment buyers and influencers make informed buying decisions.