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DALLAS – In the largest electronics-related recall involving the Consumer Products Safety Commission, Dell Inc. agreed to replace 4.1 million notebook computer batteries made by Sony Corp. because they can burst into flames.
A Dell spokesman said Monday that the Sony batteries were placed in notebooks that were shipped between April 1, 2004, and July 18 of this year.
“In rare cases, a short-circuit could cause the battery to overheat, causing a risk of smoke and/or fire,” said the spokesman, Ira Williams. “It happens in rare cases, but we opted to take this broad action immediately.”
The battery like dell Latitude D510 battery , dell Latitude D520 battery , dell Latitude D600 battery , dell Latitude D610 battery , dell 312-0068 battery , dell 6Y270 battery , dell 1X793 battery , dell C1295 battery , dell Inspiron 1100 battery , dell Inspiron 5100 battery packs were included in some models of Round Rock, Texas-based Dell’s Latitude, Inspiron, XPS and precision mobile workstation notebooks. Dell launched a Web site, www.dellbatteryprogram.com, that described the affected models. Williams said the Web site would tell consumers how to get free replacement batteries from Dell.
Rick Clancy, a Sony spokesman, said the companies have studied problems with the battery packs intensely for more than a month, after getting reports of about a half-dozen fires or smoking laptops in the United States.
Lithium-ion batteries have been around for about a decade and are used in devices such as cell phones and digital music players. Clancy said tiny metallic particles sometimes short-circuit the battery cells, adding that configuration in an electronic device can contribute to problems.
“But it begins with the (battery) cell, and we acknowledge that,” he said.
“That’s why we’re supporting Dell in this recall.”
Clancy said Sony would help Dell pay for the recall, but neither he nor Dell officials would estimate the campaign’s price tag or say how the companies would divide the cost.
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