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Installing Acronis on your computer is an important step before you can use its backup, recovery, protection, and other data-management features. The installation process can vary slightly depending on whether you are using Windows or Mac, but the overall setup is straightforward.
This complete installation guidance explains how to install Acronis, what you need before starting, how to complete the initial setup, and what to do if the installation does not work correctly.
What Is Acronis?
Acronis True Image is a data-protection solution that can be used for backups, recovery, disk cloning, archiving, and other protection features. It can protect files, partitions, and entire systems depending on the features included with your product.
Before installing Acronis, make sure you are using the installer that corresponds to your operating system and Acronis product.
What You Need Before Installing Acronis
Before starting the installation, prepare your device and Acronis account or license information.
You may need:
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A compatible Windows PC or Mac
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A stable internet connection
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The Acronis installation file
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An Acronis account, if required by your product
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A valid subscription or license key
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Administrator access to the device
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Sufficient available storage for the installation
If you purchased an Acronis subscription, keep the email associated with your purchase available because it may be connected to your Acronis account and activation.
How to Install Acronis on Windows
For the current Acronis True Image Windows installation process, download the appropriate setup file and run it on your computer.
When the setup starts, Acronis checks for a newer build and may offer the newer version if one is available. You can then choose the default installation or use the custom installation option if you want to select specific components.
The default installation is suitable for most users who want the standard Acronis features.
Choose the Acronis Installation Components
Acronis True Image provides a custom installation option that allows you to choose the components you want to install.
The available components can include backup and core protection, anti-ransomware protection, real-time protection, antivirus scanning, web filtering, and other features depending on the current product version.
If you are unsure which components to select, the default installation is generally the simplest option.
Complete the Windows Installation
After selecting the desired installation option, allow the setup process to finish.
Once installation is complete, select the option to start the Acronis application. You will then be asked to accept the applicable license terms before continuing with the initial setup.
Depending on your product, you can then sign in to your Acronis account, enter a license key, or start a trial when that option is available.
How to Install Acronis on Mac
The installation process on Mac is slightly different because Acronis provides a DMG installation file.
Download the appropriate Acronis True Image installer and open the DMG file. In the Acronis installation window, open the installer and follow the on-screen instructions.
macOS may request administrator credentials during installation. After the installation is completed, start Acronis True Image and follow the activation or account sign-in instructions.
Grant Full Disk Access on Mac
Mac users may need to grant Acronis True Image Full Disk Access.
Acronis states that without Full Disk Access, backup and cloning may not work properly and protection features can be disabled. Follow the permissions instructions displayed by Acronis when requested.
This permission is particularly important when you want Acronis to access and protect data across your Mac.
Sign In to Your Acronis Account
After installing the application, you may be asked to sign in to your Acronis account.
Enter the email address and password associated with your Acronis account. Signing in can connect the application with your subscription and available Acronis services.
If you do not already have an account, some Acronis products provide an option to create one during setup.
Activate Acronis After Installation
After installation, Acronis may display an activation window.
Depending on your product, you can enter your serial number and select Activate, sign in to your Acronis account, or start a trial if that option is offered.
For current Acronis True Image subscriptions, an internet connection is required for activation.
Check Whether Acronis Installed Correctly
After completing the installation, open Acronis True Image and check that the main application window loads correctly.
Make sure you can access the features included with your subscription or license. If you plan to use Acronis for backup, check that the application recognizes your device and that the required permissions are available.
You can then configure your preferred backup destination and protection settings.
How to Fix Acronis Installation Problems
If Acronis does not install correctly, first check whether your device meets the product requirements.
Make sure the installation file is complete and that you downloaded the installer for the correct operating system. A poor internet connection can also interfere with downloading the setup file.
On Windows, administrator permissions may be required for installation. On Mac, make sure you provide the requested administrator credentials and grant the necessary permissions.
Check for Existing Acronis Installations
If you already have an older version of Acronis installed, it can sometimes affect the installation or update process.
Check your installed applications before attempting another installation. If an existing Acronis installation needs to be modified or removed, use the appropriate operating-system tools and Acronis instructions.
For supported Windows versions, Acronis provides options to modify installed components through the system's application settings.
Keep Acronis Updated
Keeping Acronis updated can provide access to newer features, compatibility improvements, and fixes.
The current Windows installation process checks for a newer build when setup starts. Acronis also provides update options within the application for supported versions.
After installing Acronis, periodically check whether an update is available.
Set Up Your First Backup
Once Acronis is installed and activated, you can begin configuring your backup.
Acronis True Image supports backups of files, disks, partitions, and entire systems, depending on the product and plan. Backup destinations can include local storage and supported cloud storage options.
Choose the data you want to protect and select an appropriate backup destination. It is a good idea to confirm that the destination has enough available storage before starting a large backup.
Create Acronis Bootable Media
For additional recovery preparation, Acronis True Image can create bootable rescue media.
Acronis Media Builder can create bootable media on supported USB drives, external drives, or optical media. This can be useful if Windows cannot start and you need to access Acronis recovery tools.
Creating recovery media in advance can be helpful before a serious system problem occurs.
What If Acronis Installation Still Does Not Work?
If you have checked your operating system, permissions, installer, and internet connection but Acronis still will not install, additional technical assistance may be necessary.
Acronis provides Knowledge Base resources and technical support options for supported products. You can use the appropriate support channel to investigate installation errors or compatibility problems.
Acronis also offers an Initial Setup Service for eligible Acronis True Image products, which can provide personalized assistance with initial installation and configuration. Acronis notes that this service is intended for initial setup rather than troubleshooting an already installed product.
Final Thoughts
Installing Acronis login account on your device is generally straightforward when you use the correct installer and follow the setup instructions for your operating system. On Windows, you can choose a standard or custom installation, while Mac users install the application through the provided DMG file and may need to grant Full Disk Access.
After installation, sign in to your Acronis account or activate the product with the applicable license information. Once activation is complete, configure your backup and protection settings and keep the software updated.
If installation problems continue, use Acronis's official support resources for product-specific technical assistance