胴回り31インチ
股下32インチ
を購入したのに、、
なんでっか、これ？
届いた製品は！！！！！
胴回り42インチ
約30センチ大きいがな！
股下34 インチ
約6センチ長いがな！
これは明らかに向こうのミステイクなので、
送料無料になるはずですが
返品するのが
めんどくさいです。笑
この体の人が世の中にはいるってことですね。
相撲取りってこんな感じなのかな。
未知の世界です笑
Returns & Exchanges
Returns & Exchanges Policy in the United States
If you are not completely satisfied with a Lucky Brand purchase or gift for any reason, please review our return, refund, and exchange policies for Luckybrand.com orders and in-store purchases. Merchandise must be returned in unworn, unused, and undamaged condition.
Please note that all returns are subject to validation and approval at Lucky Brand’s discretion.
In the case of incorrect items shipped or damaged during shipment, please contact our Customer Care Team HERE or visit a Lucky Brand store.
Extended Holiday Return Policy Update:
Items purchased online or in stores between Nov 1st and Dec 24th may be returned by Jan 30th, or 90 days after purchase, whichever is later, for a full refund of the original purchase amount in the original form of payment. For orders returned by mail, note that returns must be received no later than the 90th day after purchase.
Extended COVID Return Policy Update:
We are expanding our return and exchanges window to 60 days to account for any inconveniences caused by store closures and if needed will continue to extend to ensure you can return or exchange your product in store or online.
Luckybrand.com Online Purchases
For Luckybrand.com orders shipped to a U.S. address, we gladly accept returns of merchandise for a full refund if we receive your return within 30 days of the date of purchase. Requests for refund must be accompanied by a valid proof of purchase. Refunds will be made in the same form of payment as your purchase was made. If we receive your item by mail within 31-60 days of purchase, or if your item was paid for with a Lucky Brand Gift Card or merchandise credit and we receive it within 60 days of purchase, you will receive a full refund in the form of an E-Gift Card for the item which may be redeemed in any Lucky Brand store or at Luckybrand.com. We do not accept returns made after 60 days of purchase date. Your refund will include the cost of the item, plus any applicable sales tax, less the cost of return shipping if applicable. In order to best serve our customers, we are happy to accept Luckybrand.com returns at all of our Lucky Brand stores.
Please note that due to the intimate nature of swimwear and foundation garments, such items must be unworn with all the tags and hygiene strip intact to be eligible for a refund or exchange. All worn, damaged, used, and final sale items cannot be returned or exchanged. Shipping and handling costs, gift box costs, and other charges are non-refundable. Home product or furniture purchased on luckybrand.com and accompanied by appropriate proof of purchase may be returned to our online warehouse, at your expense.
Lucky Brand Retail Store Purchases
We gladly accept returns of merchandise purchased in our stores for a full refund if returned within 30 days of the date of purchase. Requests for refund must be accompanied by a valid proof of purchase. Refunds will be made in the same form of payment as your original purchase was made. For returns for purchases paid for in cash, we may provide cash refunds up to $200. Cash refunds for amounts greater than $200 may be refunded as a Mail Check (either in whole or in part). Mail checks take 4 to 6 weeks to process.Returns made between 31-60 days of the date of purchase and accompanied by a valid proof of purchase qualify for an in-store exchange or refund in the form of a merchandise credit reflective of the original purchase price. If you do not have a valid proof of purchase, we offer store merchandise credit reflective of the current selling price at our discretion. We do not accept returns made after 60 days of the purchase date.
Please note that due to the intimate nature of swimwear and foundation garments, such items must be unworn with all the tags and hygiene strip intact to be eligible for a refund or exchange. All worn, damaged, used, and final sale items cannot be returned or exchanged.
In order to best serve our customers, we are happy to accept returns at all of our stores for any purchases made through our website, outlet stores, or retail locations within the U.S. Please note, merchandise purchased from our stores can only be returned in-person at one of our store locations. We cannot process store-bought returns at our warehouses. Store-bought returns mailed to a store location or our returns processing address will not be accepted. Merchandise must be returned in the same country that it was originally purchased in. Home products and furniture purchased in-store may only be returned to the store location in which it was purchased. Shipping and handling costs, gift box costs, and other charges are non-refundable.
Luckybrand.com Orders - Return By Mail in the United States
Luckybrand.com orders shipped to a U.S. address may be easily returned by mail if returned in accordance with the Lucky Brand Return & Exchange Policy. Items shipped outside of the returns window may not be returned to you. We regret to inform you that we are unable to offer exchanges by mail.
To return merchandise purchased on Luckybrand.com, please use one of the following methods:
Prepaid Return Label
If a prepaid return label is provided, affix the prepaid label to the outside of your package, make a note of the tracking number, and leave the package with UPS. Please indicate on your packing slip the reason you are returning the item(s) and enclose the packing slip in the package. Shipping charges are prepaid, and no additional postage is required. However, an $8.00 shipping charge will be deducted from your refund. This service is only available within the continental U.S.
Home products cannot be returned using a prepaid label.
Please allow approximately 2 weeks for processing. Additional delays may occur. You will receive an email confirmation once your return has been processed.
Ship on Your Own
U.S. customers may return online purchases made within the continental U.S. by first-class mail to the address below, at their expense. We will process your return and issue a refund as soon as we receive your package. Please use a trackable and insured shipping method.
LuckyBrand.com
Attn: Returns Processing
40 Logistics Boulevard
Walton, KY 41094
If you do not have the original packing slip, please include the following information with your return:
Name and billing address
The original purchase prices
Approximate date of purchase
Please allow approximately 2 weeks for processing. Additional delays may occur. You will receive an email confirmation once your return has been processed. Lucky Brand is not responsible for shipping fees or lost returns.
Luckybrand.com Orders - Return In-Store in the United States
Luckybrand.com orders shipped to a U.S. address may be returned or exchanged in any Lucky Brand store in the U.S. if returned in accordance with the Lucky Brand Return & Exchange Policy.
Locate your nearest Lucky Brand store.