Toyota pay attention to consumer voices
Toyota Motor Corp. appointed chief quality officers in key regions ¡ª including North America ¡ª where the biggest problems have surfaced to convey customer complaints quickly to its headquarters of acer aspire 3610 battery . It promised to include outside experts in evaluating quality measures.
"Listening to consumer voices is most important in regaining credibility from our customers," said Toyota President Akio Toyoda at a news conference after the quality committee met for Dell inspiron b130 battery . "We are setting up a system to respond more quickly to complaints."The company said the quality committee will issue its first report in June and will meet regularly to exchange insight and tackle safety issues.
Also Tuesday, Toyota said it will add a brake override ¡ª a system that allows the brakes to work if they are pressed together with the accelerator of Dell latitude d520 battery ¡ª to new models starting this year. That follows reports in the United States of vehicles speeding up on their own.
Under an effort to beef up quality checks, Toyota said it will set up four additional facilities to train employees in quality controls of Dell inspiron 5100 battery ¡ª in North America, China, Europe and Southeast Asia ¡ª modeled after the training center it already has in Japan.
Among the tests were an X-ray machine that presented three-dimensional computer imagery, an area that simulated heavy rains with water squirting from 400 nozzles, and a room that got both freezing cold and steaming hot acer aspire 5920 battery to check how vehicles react under extreme weather conditions.
The media tour was intended to illustrate the hard work at the automaker to ensure quality control and respond to driver complaints of acer aspire 5610 battery . Toyoda has acknowledged that the company may have failed to be as quick or responsive as consumers would have liked about defects, especially overseas.
Toyota's North American sales appear to be recovering this month. Toyota, which generally does not offer big incentives of Dell latitude 131l battery , has begun offering zero-percent financing deals on some models in the U.S. to bring customers back into showrooms.
Toyota's bottom line is expected to suffer, perhaps by billions of dollars, from a spate of lawsuits being filed by consumers, including some Dell latitude d820 battery who say they suffered damages from defective Toyota vehicles.Toyota's reputation has suffered from reports in the U.S. of vehicles speeding up on their own.
see more : Apple laptop battery