Management of intercultural communication | Student's Blog

Student's Blog

Notes which I just copied and pasted from the internet and my personal notes.

Important points to consider:

  • Develop cultural sensitivity
  • Anticipate the meaning the receiver will get.
  • Careful encoding
  • Use words, pictures, and gestures.
  • Avoid slang, idioms, regional sayings.
  • Selective transmission
  • Build relationships, face-to-face if possible.
  • Careful decoding of feedback
  • Get feedback from multiple parties.
  • Improve listening and observation skills.
  • Follow-up actions

Facilitation

There is a connection between a person’s personality traits and the ability to adapt to the host-country’s environment—including the ability to communicate within that environment.

Two key personality traits are openness and resilience. Openness includes traits such as tolerance for ambiguity, extrovertedness, and open-mindedness. Resilience includes having an internal locus of control, persistence, tolerance for ambiguity, and resourcefulness.

These factors, combined with the person’s cultural and racial identity and level of preparedness for change, comprise that person’s potential for adaptation