Collision and setbacks, is a more profound growthcollision and setbacks, is a more profound growth of text / Gul wave depression saying, eat a pot, always run into a bowl dish. Work in case of such dishes, especially multi-touch bowl. Collision will occur only between the same company Michael Kors Classic Monogram Large Brown Totes in different departments and people, different cooperation between customers and suppliers and also more than a collision. Many people are afraid of a collision, do not bother, I do not think so. Where I think cooperation will collide. The process of collision and adjustment of cooperation, is a process of mutual advancement and promotion, for individuals, it is a more profound growth. Soon I was promoted to manager of quality, there was a collision, a serious setback, let me memories. And those two things, but also makes my job in the next, we have made substantial growth and progress. The first time was when I first promoted to Quality Manager occurs soon. We give a company produces a number of products, the value of several hundred thousand. But customers found in the assembly, the product is defective, the need to improve redone. At this time, it dragged out a big question: Who is to blame? After all, who is wrong, who is to bear the responsibility. Our engineering staff careful analysis, providing customers with multi-page drawings and additional provisions, which are contradictory. But our designers found no differences in Michael Kors Checkerboard Large Green Wallets the details, in accordance with design drawings conversion is based on, so that we produce the products can not be installed at the customer. Such lawsuits, sometimes difficult to play, that is similar to our customers and we have the wrong kind of mistake. But customers in a strong, in my previous experience, tend to Michael Kors Classic Duffle Small Black Crossbody Bags rely on all suppliers. So, to negotiate and deal with the customer before, I did a lot of preparatory work. The company's bottom line is: we pay half, not all accept. My task is to try to make the customer assumes the more points. Our reception is their procurement director. After that meeting, before we open interpretation, he said: \u0026 ldquo; these products will be placed here temporarily, we take or pay money. I order again to you, follow the re-revised drawing production, payment or pay. Wait until smooth delivery of new products, we'll contact you together, to find ways to deal with these products. \u0026 Rdquo; this treatment program, and the answer, completely beyond my imagination. Engineering Manager counterparts also tried again to talk about who is right, who should bear responsibility for the issue. He motioned to stop. I hear from a rough conversation, the other side needs is to solve the Michael Kors Crocodile Embossed Leather Large Red Wallets problem, rather than have to be investigated immediately out who is right. That I have been in contact with most customers are different. Later, after I told him cooked, asked about it, he replied: \u0026 ldquo; factories cooperation, the situation is difficult to avoid. Spend a lot of effort to discuss who is right, it is of no value. Finally, who often fell into the strong, who won the position. But may lose suppliers. For me, the pursuit of products to market as quickly as possible, so that the entire production system produce the fastest recovery, than I prove wrong supplier, claims a few more money to important Michael Kors Checkerboard Logo Small Black Satchels suppliers. Michael Kors Colgate Logo Signature Large Apricot Wallets Moreover, before, I had to communicate with our design department too, these products, as long as a small repair, can be used in subsequent rework or subsequent product in just rework need to waste some time. Therefore, the best solution is to follow the revised drawings, the Michael Kors Circle Logo Large Coffee Wallets most rapid production batch. \u0026 Rdquo; this is my mode of thinking, the first time the formation of \u0026 ldquo with customers; collision \u0026 rdquo ;. This \u0026 ldquo; \u0026 rdquo ;, collision with the past is the past, although I know \u0026 ldquo between customers and suppliers; Collaboration \u0026 rdquo;, \u0026 ldquo; \u0026 rdquo ;, win but I am more skeptical. After all, in reality, every product problems, almost all of my clients will pass the buck to us. At least this incident handling, let me plant between \u0026 ldquo; Collaboration \u0026 rdquo; and \u0026 ldquo; win \u0026 rdquo; a new understanding. Moreover, it is precisely because of this \u0026 ldquo; \u0026 rdquo ;, collision at the time so I kind of environment and conditions, the concept of cooperation with suppliers changed. Before, I was training, but also with my clients, have a mistake, try to blame the supplier. After that, I will first stand to solve the problem of the angle test rate. I will carefully analyze a supplier's fault, or his fault, try to find the losses on both Michael Kors Classic Duffle Small Blue Crossbody Bags sides are ways to minimize handling. If necessary, I will take the initiative to communicate with suppliers, with them to find ways to solve the problem. Many times, I would before a project begins, and even take the initiative to contact the supplier sent to the company, we had relevant training and communication, so that they in the subsequent delivery, and will be less a lot of problems. and so on. As a result, in a few before and after any quality managers, the supplier of my evaluation is relatively high. Profound impact on my Michael Kors Totes second of \u0026 ldquo; \u0026 rdquo ;, setback occurred in the course of my dealing with a customer in Europe. Those years, companies in high-growth, product restructuring and upgrading. Therefore, the collision and suffering more. The biggest challenge is cooperation with a Fortune 500 company. Even after several years of development, our company, as well as myself, are starting from the kind of \u0026 ldquo; Eupolyphaga \u0026 rdquo; style of management, work, way of thinking, to compare the standardization and internationalization of direction. We take from the past domestic single, then turning to foreign orders, mainly to Europe and Japan. Because our product quality to enhance the speed, therefore, it adopted a European Fortune 500 companies certified to supply to them. For us, of course, it is a big and good news. The company from top to bottom, a joy. Nature is the boss happiest people in the generous praise us also not forget the bonuses encouraged. But suffering is also precisely from that time. We spent half a year after certification by the customer, and spent nine months to carry out pre-production run-in. The reality is that progress has been not successful. We spent a lot of time and effort to produce the product before shipping, and regardless of the cost and manpower, picked and chose almost perfect product packaging. But the goods to the Netherlands, the customer always considered ineligible. Those products, even I have to use a magnifying glass a month ago, and still pass the customer's acceptance. At first, I could spend twelfth patience to deal with every complaint and every minute even if we use a magnifying glass to see, I am hardly think Michael Kors Outlet the problem is a problem. But this phenomenon lasted for nine months, the customer is still not satisfied, I began to fall into a deep suspicion: Customers are not do not want our products, so I always find some problems not a problem to perfunctory us ʱ?? I really think so, because those customers as unqualified, can not use the product, if under the previous standard, to any domestic or when our hands a customer, should be very high-quality products. Is this critical juncture, a major event took place. Customers in making things difficult for us after nine months, we finally agreed to supply large quantities. I am of course very happy, before the accumulation of customer dissatisfaction do Michael Kors Classic Duffle Small Tan Crossbody Bags go. Play full 200% of the spirit, and strictly control the entire production process, their own personal involvement, after 100% verification of qualified products, the hundreds of boxes of products destined for the Netherlands. But unexpectedly, the customer in the production, there is a performance of 0.5% was found hidden. (Inspirational articles www.lz13.cn) Thus, customer requirements: 1, return, re-seized shipments; 2, scrapped, redone. Hundreds of boxes ah, worth millions, how could such a thing because the proportion of problem, return, even proposed scrapping it? Soon, I received a so-called air express their hidden presence of sample performance chips, and sliced enlarged photograph. See sections and photographs, I gave my lungs explode. First, they said defects, even in the most demanding US military standards, can be considered qualified; secondly, their so-called 0.5 percent, turned out to be living with us 200 products that do destructive testing, able to get a The so-called \u0026 ldquo; \u0026 rdquo ;; defect Third, they test the conditions are very harsh, surprisingly, not in accordance with the US military standard test conditions, or on international standards, prior processing, but directly out of products, without any processing, direct on the use of the most demanding (without any criteria can be supported) test conditions; and fourth, the customer observed the so-called \u0026 ldquo; defect \u0026 rdquo; angle is very fortuitous, according to a conventional job, it is difficult to observe. I am in receipt of customer complaints, personally made 400 slice sample observation, he said simply observed defects. I've never seen so unreasonable customers. I will this situation to my boss feedback, he also felt incredible. He said he participated in a few years, so demanding, is really the first time I saw. So I boldly speak out my suspicion: \u0026 ldquo; is not the customer does not want our products, so pick holes in it so? \u0026 Rdquo; he nodded and said: \u0026 ldquo; it is possible. \u0026 Rdquo; but he was more cautious, like a long time, said: \u0026 ldquo; may wish to communicate to communicate, maybe they really have a special request? \u0026 Rdquo; but I think communication is superfluous. Since they rack their brains to make things difficult for us so that we again can not help how to interpret. I think, it is better to go directly to arbitration institution for arbitration. So, I will deliver products to the domestic authority of a laboratory test, the conclusion is qualified. Then, I was sent to England an internationally renowned laboratory for testing, the conclusion is still qualified. So, I test these two conclusions of the report, sent to the customer. Clients that accept two laboratory sample test conclusions, but still do not think the bulk product is qualified. 0.5% of poor are they found in the sampling, it is real. Even occasional, can not explain these qualified products. Therefore, these products, they absolutely can not accept. But they can send technical personnel, further communication with us. If these products our hope that they spent, they recommend that we buy a special device, sent to the Netherlands, 100% inspection, sorting out the hidden dangers of this product, sure to submit to their fully qualified after job. Look, we have a tough, they compromise it. I think that they this argument is nothing more than to find himself under the steps. So I insisted that all the information and evidence submitted to the Ministry of Justice and the Ministry of Commerce, asking them to apply the relevant agencies for arbitration. I particularly insist on is that this customer, the sooner the better to give up. Math, back and forth, we spend them for longer than one year. Costs spent on them, ridiculously high. Even barely able to supply strong, and it certainly is only lose parts. Such being the case, might as well take advantage of this favorable opportunity, to give up. There are opportunities and possibilities to recoup their losses. Ministry of Commerce and Ministry of Justice also agreed Michael Kors Checkerboard Large Blue Wallets Michael Kors Classic Monogram Large Black Totes with me. But the boss has stopped. His opinion is that a trip to the Netherlands Michael Kors Accessories to see the customer's situation, as well as our products exactly how it was. Because of the time constraints, we have no time visa, so in the end, the boss personally to go. Boss spent heavily to buy the equipment, and regardless of the cost, in the Netherlands hire, for all our products 100% inspection. Then, he will check substandard products, air return, let me slice analysis. He said: \u0026 ldquo; Even according to the most stringent standards now, these products are considered qualified. But I still want you to confirm this, they said defect really exists. \u0026 Rdquo; so I do not come out of those selected from \u0026 ldquo; failure \u0026 rdquo; products, and extracted the 400 samples, sorting them according to the time in the Netherlands, identified out of position, were sliced analysis. As a result, I found that really exist they say defects. It makes me very surprised and shocked. Soon, the owner should request, a Dutch company sent engineers to our company. They explained to us why they could not accept all of this international standard are considered to be qualified products. They said that after their assembly, will be sent to all over the world, mainly used in the underground extraction of oil pumps. These products, safety requirements are very high, about life, must do 360 days 24 hours uninterrupted operation without failure. Such defects they complained of, although no examples demonstrate that they have had an accident, but theoretically there will be risks, so they absolutely Michael Kors Chelsea Matching Medium Silver Totes can not accept. As we can not be like them easy to find flaws, they think of our obsolete equipment, and operating skills is not enough scientific issues. So, they took over the new testing equipment. They will work with us for some time, to train our detection methods, and with us in the production line track, find source of the problem so far. Sure enough, the subsequent period of time, to the two Dutch engineers are all white hair every day with us, a step a step, a detail a detail, tracing. Under their help, we really found the source of the problem. At the same time, they are our engineers and operators, again conducted a rigorous training. After their training, those before I think it is accidental problems can be observed, is a catch a prospective, it really can be sliced out very quickly and very accurately. Finally, make sure we have mastered the detection techniques, improved the problem, two engineers jointly signed a certificate to prove that in their training, we have completely mastered the methods and techniques to detect and locate the problem source, solves this problem. After that, only returned to the Netherlands. Since then, we give the supply of customers, no longer have problems. Our shipments began to significantly increase. A year later, we were awarded their best global suppliers. In this customer's recommendation, we also won the European Quality Award issued by SMEs worldwide. It's something to shock me inspiration and thinking aspects of the lot. First, since then, I will not speculate any one customer complaint, every complaint, I will be strict, serious follow-up and communication, in the absence of adequate recognition and validation, I will never refute customers; second, customers any of the requirements, are in fact accidental, even though he first sounded outrageous and unreasonable. If we really doubt, they should completely clear; third, human thinking and the concept of change is the most difficult. Even if we think we already know, we have changed, in fact, the bones and the subconscious, not really changed, often go through some of the more rigorous process in order to truly change; fourth, no matter what we think of their own enlightened, How to accept new things, in fact, our subconscious, or will intentionally or unintentionally, will be self-righteous, were inconsistent and resist the instinct bottom. Therefore, when touching anything new, so can such an empty cup, without any prejudice to accept, is that we need to practice lifelong subject \u0026 hellip; \u0026 hellip;