Turning delivery into a system
Shopee-enabled logistics means using shipping options integrated with Shopee to standardize label issuance, tracking milestones, and customer update notifications within the platform. This simple decision reduces the risk of cancellations, support inquiries, and negative feedback. This is especially effective when selling from Japan to multiple Southeast Asian markets.
Don't DIY, start with SLS/SSL
Shopee Japan describes SLS (Shopee Logistics Service) as "Shopee's in-house delivery service available on the platform." Selecting a delivery channel is an important part of the initial setup, with SLS positioned as a route provided by Shopee. Once set up, all you need to do is prepare shipments in Seller Center and follow the SLS shipping procedures associated with the selected delivery channel. The benefit is "reproducibility." Even if the number of orders increases, the same process can be followed for each order.
Pricing for Reality: Shipping, Handling, and Rebates
According to Shopee, shipping costs vary by market (country) and sometimes even by buyer's zone, and an official rate card is provided for reference. They also explain "shipping rebates." For qualifying orders, Shopee will cover a portion of the shipping cost, which will be automatically applied after the order is placed. Design promotions and bundles based on the "arrival price including shipping," not just the product price.
Let tracking information guide your customer support
Shopee states that logistics information for delivery tracking is located within the order details. This is a strong operational point: your buyers can check the status for themselves, and you (or your team) can get consistent answers based on a unified timestamp, not guesswork.
Conclusion: Create a machine (mechanism) that is resistant to boredom
Shopee integrated logistics is how you transform cross-border sales from chaos to operation. Use SLS/SSL for your products, set up your delivery channels early on, and treat shipping fees and rebates as part of your conversion strategy.
Why Partner with Leesunhwa Co., Ltd.?
As an official partner of Shopee Korea, Leesunhwa Co., Ltd. supports Japanese sellers expanding into Southeast Asia through Shopee Japan. We provide support for beginners to get off to a lean start without worrying about logistics, and for brands, we support a rapid entry with our end-to-end execution capabilities spanning logistics and marketing. Specifically, this includes warehouse operations, live commerce support, local influencer programs, review operations, and more. You can focus on your products and positioning, while we handle the heavy lifting.
References
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Locad. (nd). Sellers' guide to non-Shopee supported logistics vs. supported logistics.
https://golocad.com/blog/sellers-guide-to-non-shopee-supported-logistics/ -
Payoneer. (2023, June 16). Guide to Southeast Asia e-commerce: Platforms and logistics.
https://www.payoneer.com/resources/business/guide-to-southeast-asia-ecommerce/ -
Stripe. (2025, October 21). Cross-border ecommerce between Southeast Asia and Japan.
https://stripe.com/resources/more/cross-border-ecommerce-in-southeast-asia-for-japanese-businesses -
WorldFirst. (nd). Guide to selling on Shopee: Logistics and payment solutions.
https://www.worldfirst.com/au/insight/ecommerce-seller-resources/selling-on-shopee/ -
Export Voucher. (nd). Performing agency list: Leesunhwa Co., Ltd. Korea Trade-Investment Promotion Agency (KOTRA) & SME Support.
https://www.exportvoucher.com/portal/peform/peformDetail?peformOrgApplySeq=3913 -
Leesunhwa Co., Ltd. (nd). Global export services and Shopee partnership.
http://leesh.kr/ -
Shopee Philippines. (nd). Shopee-certified enablers directory. Shopee Seller Education Hub.
https://seller.shopee.ph/edu/article/7963