Your account has not been locked but our systems have
changed your password for verification purposes.
Please call Support to have your details verified
and password reset.
If you have any queries regarding this matter please
contact support telephonically.
We wish to advise that the password to your casino account has been temporarily reset by the system.
This procedure is in place to protect you and to curb credit card fraud, identity theft and under age gamblingwhich is rife online. We apologize for any inconvenience this may have caused you.
Please submit us with a valid copy of Identity document or driver’s license, and an utility bill in your name, as we need those documents as proof of verification documents and of your legal age.
Thereafter, we will immediately reset your password and provide you with the new password.