Lufthansa Airlines Check-In Guide
Flying with Lufthansa is designed to be efficient and convenient, especially when it comes to checking in. Whether you're flying within Europe or to an international destination, knowing the right check-in process will help you avoid stress and save time at the airport. Lufthansa offers several ways to check in, including online check-in, mobile check-in, kiosk check-in, and traditional airport counter check-in. Here’s everything you need to know.
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Online Check-In
Lufthansa allows passengers to check in online from 23 hours before scheduled departure. This option is available for almost all destinations.
How to check in online:
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Visit lufthansa.com
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Click on the check-in section
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Enter your booking reference or ticket number and last name
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Confirm your flight details
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Select or change your seat
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Add baggage if needed
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Download or print your boarding pass
Online check-in is fast, secure, and available for both domestic and international flights. It allows you to skip long lines at the airport and head directly to security if you have no checked baggage.
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Mobile Check-In
The Lufthansa mobile app also allows passengers to check in 23 hours prior to departure. It works the same as the website version, with added features like real-time notifications, mobile boarding passes, and flight updates.
Steps:
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Download and open the Lufthansa app
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Enter your booking reference
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Complete the check-in steps
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Save your mobile boarding pass to your phone’s wallet or within the app
Mobile check-in is especially useful when you're on the go and don’t have access to a printer.
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Automated Check-In
If you're a frequent traveler or have provided your contact details, Lufthansa may automatically check you in for your flight and send your boarding pass to your email or phone 23 hours before departure.
This service is available for certain fare classes and on eligible routes. You can modify or cancel automatic check-in through the app or website.
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Airport Check-In Kiosks
Self-service kiosks are available at most major airports where Lufthansa operates. If you didn’t check in online or via the app, you can use a kiosk to:
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Check in with your booking reference, passport, or credit card
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Select your seat
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Print your boarding pass
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Print baggage tags
After tagging your bags, proceed to the designated bag drop-off counter.
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Airport Counter Check-In
Traditional counter check-in is available at all Lufthansa-served airports. It’s recommended for travelers who:
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Need special assistance
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Are traveling with infants or unaccompanied minors
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Are carrying special baggage like sports equipment or musical instruments
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Have issues with online check-in
You will need a valid ID or passport and your booking confirmation. Lufthansa staff can assist with check-in, baggage, and issuing your boarding pass.
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Check-In Deadlines
To ensure smooth boarding, Lufthansa has the following check-in deadlines:
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For short- and medium-haul flights within Europe, check-in closes 40 minutes before departure
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For long-haul international flights, check-in closes 60 minutes before departure
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Baggage drop-off typically closes 40 to 60 minutes before departure depending on the airport
Always arrive at the airport at least two hours before a European flight and at least three hours before an intercontinental flight.
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Baggage During Check-In
You can add or upgrade baggage allowance during online, mobile, or airport check-in.
Carry-on baggage: One piece up to 8 kg is allowed for Economy Class. Business and First Class passengers may bring two pieces.
Checked baggage: Allowance depends on your fare type and destination. Additional bags or overweight items may incur fees, which are lower if paid online during check-in.
Make sure your baggage complies with Lufthansa’s size and weight restrictions to avoid delays or extra fees.
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Seat Selection
You can select your seat during the check-in process. Standard seats may be included in your fare, or available for an extra fee depending on your ticket class.
Preferred seating such as extra legroom or front-row seats can be purchased during check-in.
Passengers with special status in the Miles & More frequent flyer program may be eligible for free seat upgrades.
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Boarding
After check-in, boarding typically begins 30 to 40 minutes before the scheduled departure time. Lufthansa recommends passengers be at the gate at least 45 minutes prior to departure.
Make sure you have your passport, visa (if required), and boarding pass ready. Some international destinations may require document verification at the gate.
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Special Notes for Connecting Flights
If your journey includes one or more connecting flights with Lufthansa or Star Alliance partners, you are usually checked in for the entire journey at once. Your boarding passes for all flight segments will be issued during the initial check-in.
If you booked separate tickets or are connecting to a different airline not affiliated with Lufthansa, you may need to check in again at the transit airport.
Tips for a Smooth Check-In
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Set a reminder 23 hours before your flight to check in early
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Use the mobile app to receive updates and store your boarding pass
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Arrive at the airport with enough time for security and baggage drop-off
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Have all travel documents ready and double-check visa requirements
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If traveling with others, complete check-in for the group in one session
Final Thoughts
Lufthansa’s check-in options are designed for flexibility and ease of use. Whether you prefer digital convenience or face-to-face service, Lufthansa makes it simple to check in, manage your booking, and prepare for takeoff. Plan ahead, check in early, and enjoy a relaxed start to your journey.