Mengqing Liang nearly 20 years of sales management point of view, the author Meng Qingliang that only have the following four important qualities in order to fundamentally back office will work well.
First: Responsibility
Author Mengqing Liang see a lot of corporate sales desk job responsibilities very well done, also called the back office back back very well. But nike schoenen heren in the concrete work was often contrary to their job responsibilities, often in the wrong job. There are some new brands or varieties listed, our first camp in the office back office data often make the same mistakes. Behind one error unregulated enterprises, the second is no sense of responsibility staff, but no responsibility is fundamental, no regulation in place is the appearance.
What responsibility: that any one person in a position, his first thought is to be favorable, and the second is to have a self-serving ideology, the so-called altruism, is to be responsible for the enterprise, and for your service Customer is responsible;-called selfish is to exercise his will in the post, and become an excellent skilled positions, even expert, worthy of yourself, your family and future.
is a person responsible for the growth of the most critical qualities are all the qualities essential, otherwise it is impossible to do a good all things, only responsible people would be active, positive, warm, dry every good thing. The so-called self-management that gave birth to joy, to manage their own is the best management, if a back office supervisor and do not worry too much leadership, management will be very simple, and we will happily. Of course, a good leader must also be given in return. Even without the bonus, you do the work and conclusions, but also to be responsible for their future career.
Second, the initiative
a back office to do good, not be required to come out, excellent back office are actively doing good. In concrete work, active mainly in the following aspects.
Internally: Active improve their own job responsibilities, to keep everyone satisfied with their work done. If possible, summed up a business is available, but also to improve their back office work system, the real fight will be your own expert, good service and superior company, you are sure to get the company and the parent's attention, you have the opportunity to be promoted . In fact, the marketing services can really do a very good person, go to the market, they will certainly become a salesperson, I remember a manager of enterprise training area, be sure to dry on the sales desk positions 3-6 months, so its familiar with the company through the window and the market, and to develop good work habits and master the reporting system, when the market, all of them are very'll statistics, analysis and planning.
External: To take the initiative to help customers market statistics and analysis reports, timely feedback well the experience of the market in a timely manner to reflect the customer's problem superiors, I think you will be able to become the most like the back office. While you are in the development process will become friends, this world is not ending feast, businesses do well, both in the physical and mental well of course let you upgrade, however, assumes that firms to worse, or bankruptcy reorganization, you are competitive, the key is that you have management experience and market contacts.
initiative to do more and put aside requirement, appears to be ate loss, but when you have done and done well, you have a greater use value than others . Only one lot of people have social use value talent is real talent.
Third, nike skor rea careful
careful that any sale of the so-called back office work to be careful, less mistakes, and within the same mistake. The so-called small mistakes, mainly to the existing processes and standards by heart, every time when things must work processes and standards, particularly on account of customer and leadership thing we must remember, it is best to write in a book, called good memory as bad written one, look at the last executed a ditch again, subject to change, it must communicate with customers and leadership.
You know, a lot of things wrong is not allowed, there are often opportunities to time, wrong time will not come again, but as a business is going to fight for every sales opportunity to succeed.
The second is nike free run not the same mistake, to do, we must change some things to be updated, such as changes to corporate approvals, commercial inspection expiration, etc., you must update your database, a few days ago due to expire replace things out, not sent to the customer, the customer thinks you very responsible one, two is the customer that the poor level of corporate management, will reduce the enthusiasm of customers and business cooperation. Also, your image where the customer is also very poor, plus you lose the postage and corporate clients sell products in advance of the time. And an excellent back office must be in the free time, the computer will use these things in a timely manner tabular and timely management up and timely to remind the relevant leadership change, many enterprises such errors, many things did not update expired, a great impact on sales.
fourth, passion
For a sales desk, the enthusiasm of the first is to love their job, if you do not love your job, it will not take the initiative to understand , to learn and master your department sales efforts, therefore, must not be a very professional sales desk, not professional, the quality of their work is bound to affect their quality of work both internally and externally. Future competition is a comprehensive competition ability, either platform is a kind of exercise for people, there are many excellent back office became the chief manager, sales manager and general manager, such as Microsoft's Wu Shihong is from the original growth of the total load of the back office because most of this post workout, its market and customers is the most understanding, as long as the intentions of a lot of things you can enlightenment.
enthusiasm second performance is a person's mental outlook, and its specific performance in the tone of conversation, expressions and emotions show. A friend of Mengqing Liang, a sales manager at a company in the market of new products, encountered a very troublesome problem, every time, through its efforts on a good one customer, when its on a good cooperation to their back office services, its back office conversation is always low tone, depression, of course, its expression must return the phone did not smile, and then coupled with not very professional, and made difficult by the client, each time to open a new customer, the customer will be complaints to the office of their boss, the general manager Customers always want to see the mainstream, and then saying that we will improve. Think about it, any one enterprise and your boss tolerate your mistakes and weaknesses is limited, at least not affect their work, our mistakes and shortcomings if not quickly corrected, the enterprise will fix you. Of course, we must remind the boss back office and training.
enthusiasm third is not to be unhappy in their own lives to the work in the past, when one enters the work state, it should be adjusted for any work-related people, to make it feel like you are a Friendly, warm, smiling people. When people call you when you feel you smile, your emotions can make you conquer each other soon.
Sales desk for the company and its customers the importance of