Amazon Firestick is one of the most popular online streaming devices which runs smoothly without any error. It has very user friendly interface so that kids can operate it easily. Amazon fire stick comes with Alexa remote to operate your entertainment world through it. Alexa remote has one incredible feature voice control via this you don’t need to type anything just say while holding mic key what you want to watch. Amazon fire stick is designed with advance hardware and software so it’s user will never see any issue with it. Unfortunately, fire stick users face interruption on their entertainment because of some apps, full internal storage, low internet connectivity and not updated Firestick OS. Amazon Prime Video Not Working or Amazon prime error code 1061 occurs several times and spoil our plans of fun.
Symptoms of Amazon Prime Video Not Working On Fire TV Stick
1. Prime Video app on firestick keeps crashing or showing errors
2. After playing prime video screen goes black or frozen.
3. While playing content on prime video audio or visual problem occurs
Steps To Fix Amazon Prime Video Not Working On Fire TV Stick
To continue our entertainment with prime video we need to troubleshoot it and here we have detailed all steps and ways to fix it. You can also dial Firestick help number for expert help if you want to avoid these steps.
1. Ensure Your Prime Video Account Is Active:
Prime video is not fully free so it needs a subscription to enjoy prime videos. Check if your account is it still active or not if not then activate it by paying its subscription fee. Via the prime video setting, you can ensure about your prime subscription ..
2. Check Your Internet Connection
Check your internet-providing device does it provide a stable internet speed to your firestick. It can be checked through Google's speed test. Reset your router by disconnecting it from the power supply and reconnecting it after a few seconds.
3. Reboot your Firestick
Go to the “Setting” option which appears as a gear on the home screen. Click on “Device” then choose the Restart option to continue the fire stick.
4. Update Prime Video App
Open the prime video app and press the menu button. The menu option can find the screen's lower right corner. Click on More Info to get more detail about it. If you see any update is available then click on the update button.
5. Clear Cache Data Of Prime Video
Click the Home button of your Alexa remote and go to the Setting again. Now select the Application option. Go to “Managed Installed Applications” and choose Prime Video from the list. Now clear cache data by clicking on Clear button.
After these steps back to the home screen and open Amazon Prime Video and play any content. Hopefully, it will be running. If you want to share your experience please feel free to share it here.