CATS Canterbury was ranked an Exceptional international Boarding Institution by the Independent Schools Inspectorate, so the obstacle we had to set ourselves, was how do we strike above Exceptional and create our Boarding Jonathan Ullmer provision further? We already had regular International Evenings, outstanding holiday accommodation, trainee councils and also arrangement with single ensuite spaces, a good series of tasks-- but where do we go next off?
We place fantastic anxiety on private support for global pupils at the college in all areas, so we questioned how this would look if we changed this to our boarding provision? What would real student focused boarding truly appear like in 2014 in a college where mostly all of our pupils originate from overseas with 52 different nationalities? We wanted to take a look at placing a variety of new ideas in place gauged against pupil outcomes in a Kirkland Rowell Survey revealing proof of trainee satisfaction in the essential Every Kid Issues Results.
Internationally Student Centered
We felt trainee centered boarding would not just provide all key information in English, however would certainly likewise support trainees as well as moms and dads by having all key info readily available in native languages. All our plans are available on the university website, but we wondered who reads them, did they indicate anything, and how could we interact this vital information much better-- especially for new students and also moms and dads?
So as opposed to lots of various plans, we composed a summary paper with all the vital info we really felt moms and dads might require to recognize as well as translated it into 15 different languages to go on our website as well as to email out directly to moms and dads. Many moms and dads had satisfied the Head abroad or on university tours, so a friendly image of the Head was placed on the top of each document to make it much more friendly and also familiar in an odd new world in England. Here was a face they had seen and also understand informing them valuable information they would like to know concerning the college in an easily accessible format.
Pupil Centered Caring
Surveys in college plainly told us that students felt it was really essential to really feel 'cared for'. They were countless miles from home as well as they Jonathan Ullmer Southend-on Sea required to understand in useful ways that people cared. They currently informed us they really felt team were approachable as well as pleasant (94% stated this), so just how could we make this even much better?
We chose to relabel all our 'House Supervisors' as 'Residence Parents' and also assigned Elderly Home Moms and dads to supervise that House Parents were giving a a lot more friendly approach than they had previously. We desired every single student to recognize they Jonathan P. Ullmer were taken care of, not simply the ones we saw on any type of one night. So we introduced 'calling cards'. These were done for Home Parents and also for the Principal. So when we did calling round pupil areas to chat as well as make certain they were all right, and also inspect how they were dealing away from home, if a trainee was out with buddies or otherwise in their area, they always understood we cared and had actually looked into them. Numerous trainees would certainly hire to see the Principal or their Home Parent the next day after they obtained a card to say 'thanks' or to conversation, as well as it actually appeared to function!