サスペンド MC011メール その８ ebayからのサスペンド解除メール
ebayから11月22日1:00にサスペンドのメールが来てから、主にinvoiceの収集、編集に時間がかかりましたが、11月26日に書類を提出し、11月29日2:46にサスペンドを解除する旨のメールが届きました。ebayとの特段の交渉はしていません。しかしながら、5000品、$150,000あったリミットは、350品、$25,000に減らされていました。このリミット数・金額に減じる理由は、「お客様のフィードバック、詳細な売り手評価、および顧客の苦情を監視させてもらいます。」また、「顧客のためにすばらしい取引を作成することに重点を置いて、確実な販売基盤を確立していることを確認させてもらいます。」とのことのようです。いずれにしても、サスペンド解除されて何よりでした以下、ebayからのメールの原文とGoogle翻訳になります。以下、ebayからの英文だけです。Hello Fuminori,We appreciate the information that you have provided and have reviewed your case. In light of the additional details, it has been decided to adjust the restriction on your account.Our goal is to make sure eBay is a safe and trusted marketplace. In our continued effort to help meet our goal, we've introduced account limits to all of our sellers. Many members already have limits placed on their account. Account limits allow us to learn about your selling activity and make sure you're adhering to our selling practices policy and performance standards. Limits vary by seller and can change over time. These limits are not in place as a consequence, rather as a preventative measure to help our seller's keep from becoming overwhelmed with large increases in account activity. These limits will allow you to continue selling while also allowing us to monitor your incoming Feedback, Detailed Seller Ratings, and any customer complaints. During this time, we want to confirm you are creating a solid selling foundation by ensuring you are focused on creating great transactions for your customers. Doing so will greatly increase the chances of having a successful eBay business and help to avoid any future account issues that may arise. Please understand that the actions we have taken do not mean your account performance is not good, but we do this to help all eBay sellers further improve their selling history and account performance. The selling limit on your account is based on the number and dollar amount of open (active) items and successfully sold items per calendar month.You can now sell up to 350 items monthly or up to $25,000.00 monthly.(Keep in mind that this includes multiple quantity listings which can greatly influence this number.)If you do reach one of these amounts during the course of a month you will be unable to list additional items or increase the price or quantity of your active items until some of your items end without a winning bidder or until the 1st of the next calendar month, (If you are still exceeding the selling limit at the first of the next calendar month your selling activity will continue to be blocked.)If you do reach the limits on your account and want to increase your sales, please work within the limit for at least 30 days. Once that time frame has passed (12/28/18), please reply to this message and we will conduct a review to see if adjustments are appropriate. We ask that you do not use or create any other eBay accounts during this time. If we determine that circumvention has taken place, it is possible that all accounts could be suspended indefinitely.We hope that you will use this selling limit to your advantage and focus on succeeding with your current sales. We value you as a seller and hope to work with you in order to establish a strong selling history and successful business relationship. It is in our best interest to help our sellers succeed so that we can have a positive trading environment and eliminate bad buying experiences on the site.Thanks,ebay
