Fast claims service station without financial pressure
For commercial vehicle claims occur in actual operations, service
stations distress. The more important reason is that the car
manufacturer claims a long cycle, low efficiency. These problems largely
to combat the enthusiasm of the work of the service station, a serious
increase in the cost of user time, and will eventually lose confidence
in Corporate Marketing, creating a vicious cycle.
Dirks green card in order to solve this problem, the service operator
links made great efforts, things such damage corporate image source
fundamental solution.
Claims completion rate "billing cycle indicators, dongfeng engine
strengthen the management of the business processes of the entire
claim, by shorten billing cycle service station claims costs, the fight
for control in the first half of 2013, within 20 days, the second half
of the year as the business increase control within 30 days to complete,
so as to reduce the financial pressure of the service station, service
station can serve as customer service, the face of the user with the
best corporate image, increase user stickiness on the green card, post
can also play as a publicize the role of the green card, to serve
several methods.
Perfect spare parts management, to quickly resolve the problem of
vehicle maintenance
2013 Dirks green card will upgrade spare parts warehouse inventory 1550
kinds of varieties, and plans to build spare cummins parts
parts agent library in key areas.Users concerned about the problem of
spare parts is "timely supply rate and the rate of supply to meet two
from 2013, Dirks green card in two aspects of the focus on spare parts
supply rate and satisfaction rate.
Under normal circumstances, the implementation of the normal order
within 5 days of arrival, the principles of emergency orders within 48
hours of arrival; varieties of spare parts to meet the rate of more than
90% of terminal market in urgent need of spare parts supply through the
production line straight requisitioned "straight hair" Coordination
suppliers , no spare cummins 6bt
parts direct replacement assembly parts "and" universal spare parts
directly from the service station from the market to buy the company
given the cost of subsidies "are four ways to achieve. To increase the
autonomy of the service station, flexibility, and improve the overall
efficiency of the service station.
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