"[READ DOWNLOAD] The Conflict Resolution Toolbox: Models and Maps for Analyzing, Diagnosing, and Resolving Conflict
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Learn to effectively resolve conflict the way that works best for youWhen it comes to real-world conflict resolution, one size does not fit all. In the professional world especially, it’ s critical for individuals to be prepared for a variety of situations and to know what tools and techniques can be used to settle disputes and disagreements in a way that is respectful of both party’ s needs. The Conflict Resolution Toolbox shows mediators, negotiators, managers, and professionals at all levels how to simply and effectively assess conflict situations and choose the right tools to resolve the issue in a meaningful way.Understand the why behind the conflict and how it can be resolvedRecognize the unconscious judgements and biases that are obstacles to conflict resolutionView conflict situations objectively and from multiple viewpointsLearn how the latest neuroscience and behavioral economics research plays a role in conflict resolutionWith over 25 years of experience in
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